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AVM Conference 2016

Association of Volunteer Managers

Wednesday, 19 October 2016 from 09:15 to 16:30 (BST)

AVM Conference 2016

Ticket Information

Ticket Type Remaining Sales End Price Fee Quantity
AVM Member Ticket
General admission for AVM members. Why not join AVM to benefit from this ticket option? You can do so here http://volunteermanagers.org.uk/join-avm/
16 Tickets 16 Oct 2016 £100.00 £0.00
AVM Non Member Ticket
General admission for non-members.
8 Tickets 16 Oct 2016 £200.00 £0.00

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Event Details

AVM Conference 2016

October 19th

Your voice, together with AVM, advancing our profession


Conference registration opens
Tea/coffee and pastries


Welcome Address – Rachael Bayley - AVM Director & Conference Host


Keynote Speech:  
How volunteering will continue to fit in with the future strategy of NCVO

Karl Wilding
, Director of Public Policy and Volunteering at NCVO
Question & Answer Session to follow.


Morning Workshops:


a) Great Scott! - Future trends and issues in Volunteer Management

Get on board the volunteer management DeLorean time machine and take a glimpse into the future of Volunteer Management.

We’re going to take a look at what we should all be thinking about over the coming 12 to 18 months. Some of these you may be considering already whilst others might be things you and your organisation may not yet see as an issue, opportunity or threat.

We‘ll then power up the Mr Fusion and bring it back to the here and now to consider what we might need to be doing now to be future ready.

Hoverboards not supplied!

Rob Jackson – Rob Jackson Consulting

Learning Levels: 1,2 & 3


b) Volunteers and the Law – what do I need to know?

An overview of the key issues, focusing on those areas where organisations could get into trouble – and how to avoid it. Come along if you are new either to volunteer management or to the legal issues around volunteering.

Mark Restall – Author of Volunteers and the Law, trainer, writer and consultant

Learning Levels: 1,2 & 3


c) DeMontfort University and NT Research

This session will present findings from research commissioned by the National Trust and conducted by a team at De Montfort University, which aimed to identify the similarities and differences in managing volunteers as compared to paid staff. The research is based on in-depth case studies of two National Trust properties and utilised a range of qualitative methods.

These findings indicate 5 key differences in managing a volunteer;

  1. performance management,
  2. communication,
  3. task differentiation,
  4. trust and fear
  5. emotional labour.

The presentation will concentrate on the last 3 differences. In particular, the importance of managing emotion as a key management skill when involved with volunteers is emphasised. While the empirical examples are drawn from the National Trust, these findings have clear applicability beyond this to other voluntary sector and heritage contextsWhy managing staff and volunteers is not the same.

Anne-Marie Greene – De Montfort University and Annabel Smith - National Trust

Learning Levels: 1,2 & 3


Networking break with tea/coffee and biscuits
A chance to meet other colleagues and make some new connections.


Keynote Speech: How to develop and support  volunteer led management across a movement

Julie Bentley
, Chief Executive of Girlguiding.
Question & Answer session to follow.



Lunch & Networking time

Association of Volunteer Managers AGM – 14.00 – 14:20
AVM members only.


Afternoon Workshops:



d) Measuring Volunteer Impact

This session will present and discuss learning from the Institute for Volunteering Research’s 15 years of experience of undertaking volunteering impact assessments with a huge range of organisations. It will cover:

  • Why it is important to assess the impact of your volunteering programme and how the data can be used.
  • An overall approach to planning and assessing impact, including Theory of Change.
  • Top tips for success and principles for good practice.
  • Frameworks, approaches and tools for assessing the impact of volunteers.

Joanna StuartSenior Research Officer, NCVO Institute for Volunteering Research

Learning Levels: 1 & 2



e) Volunteering & Digital Media

During this session David Hunt from Leonard Cheshire Disability will share a case study which focuses on their use of Facebook to recruit volunteer drivers. The wokshop aims facilitate discussion on creative ways to use social media, advertising and targeting to the best effect.

David Hunt, Digital Manager at Leonard Cheshire Disability


f) Volunteers and the Law – Ask me anything!

Your chance to ask questions on any legal issue relevant to volunteer management. It will be particularly useful for anyone who knows the basics but needs further information on specific topics, or who has strategic responsibility for volunteering.

Mark Restall – Author of Volunteers and the Law, trainer, writer and consultant

Learning Levels: 1, 2 & 3



Keynote Speech: 10 ideas for volunteer managers from the corporate world

Joe Saxton, Driver of Ideas at nfpSynergy and its founder

Question & Answer Session to follow



Closing Address: Rob Jackson

Summary of the day& some challenges to Volunteer Managers about developing themselves and being involved in the progress of the profession



Conference Closes




To celebrate the conference and AGM we have organised an informal post AVM Conference Networking Drinks event, 4.30 – 6.30pm in the Royal National Hotel (South Reception) Bar.


Frequently Asked Questions: 

Can I pay by invoice? 

Yes, all you need to do is complete the registration form and when you reac the payment options section, select "pay by invoice" from the drop-down box.

I'm traveling to the conference from outside of London, where is the best place to book accommodation?

The Royal National Hotel offers excellent bedroom rates through their website, but if you would prefer to stay elsewhere check out our Hotelmap to see the best rates at other local hotels. 

Do you have questions about AVM Conference 2016? Contact Association of Volunteer Managers
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When & Where

Galleon Suite, Royal National Hotel (North Reception)
Bedford Way
WC1H 0DG London
United Kingdom

Wednesday, 19 October 2016 from 09:15 to 16:30 (BST)

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