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Costing Sustainable Services October 2016 Online Course


Saturday, 1 October 2016 from 08:00 to 23:30 (CEST)

Costing Sustainable Services October 2016 Online Course

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Type Remaining End Quantity
LCCA Online Training ticket 108 Tickets 3d 16h 26m Free  

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Event Details

The Costing Sustainable Services April online course is now open for registration. The course will start on Wednesday, 1st October 2016.

The course consists of three modules:

  • Module 1 What is a life-cycle cost approach?; introduces the main concepts of life-cycle costing, its underlying principles and key components.
  • Module 2 Using a life-cycle cost approach?; gives ideas and tools on how life-cycle costing can be integrated in your own work and organisation.
  • Module 3 Analysing a life-cycle cost approach?; explains how to analyse life-cycle costs and service levels of water and sanitation.

Main course information and requirements:

  • The course is free.
  • The course is in English.
  • An internet connection is required.
  • You will receive online support throughout the course.
  • You will receive a IRC Certificate upon successful completion of the course.

How you follow the course
On Wednesday 23rd September 2016 you will receive an email confirming that you have registered for the course, and on Friday 30th September 2016 you will receive an email with your login details and a password to access the course material.

You can start the course at your own pace from the 1st June 2016 by logging in and following the module of your choice. We suggest that you follow the 1, 2, 3 order of the modules described above, but you can select any module to start or switch between modules. The course material guides you through the modules and exercises and you complete this at your own pace.

There is no time limit to complete the course. However, if you do not log in for 3 months, we will contact you to find out whether you want to continue following the course.

You will work mainly on your own, but support is available through a question and answer forum, where you can leave your own questions and see what other participants have asked (and the answers). IRC staff aims to answer questions in this forum within 48 hours and you are also free to leave your own comments and answers, which means you can interact with other participants. 

Frequently asked questions:

Q: Is this online course for me?

A: The Costing Sustainable Services online course has been developed by IRC International Water and Sanitation Centre to assist WASH sector professionals (governments, NGOs, donors and individuals, etc) to use a life-cycle cost approach to plan and budget for sustainable and equitable WASH services. The course will help you answer the following questions:

Q: What are the main topics discussed in each module?


Module 1 discusses:

  • How cost information contributes to sustainable WASH services. What is the life-cycle cost approach and its benefits? What are the life-cycle cost components needed to plan and budget for sustainable WASH service delivery?
  • What constitutes a sustainable WASH service and what criteria can be used to cost and monitor services. How to identify strengths and weaknesses of the WASH service delivered. Creation of water, sanitation and/or hygiene ladders with customised service levels. The evaluation of benchmark service levels to be achieved. 
  • What the benefits of a service delivery approach are and identifies different WASH service delivery models. How to create and share a concise description of your service models.

 Module 2 examines:

  • Developing a plan to introduce and integrate life-cycle costing into your work or organisation to improve sustainability of WASH services.
  • How to prepare for the collection of life-cycle costs and service level data, select life-cycle cost approach indicators useful to your programme, create your own life-cycle cost approach questionnaires and develop a life-cycle cost approach data collection plan.
  • How to get more out of the life-cycle cost approach; increasing the level of detail for more complex analysis; using a life-cycle cost approach for poverty and affordability analysis; using GIS in a life-cycle cost approach. 

Module 3 enables analysis of life cycle costs and service levels of water and sanitation,       specifically:

  • What are my life-cycle costs? Determining how life-cycle costs impact overall expenditure in the next 20 years. Which life-cycle cost components are most significant - capital expenditure or operational expenditure? What is the impact of rehabilitation and renewal of WASH infrastructure or of the loan that was taken out?
  • Forecasting of expenditures: who pays for what? For the next 20 years after an intervention who will pay for what life-cycle cost components? What is the potential impact of inflation or population growth?
  • Identification of sustainability risks with expenditures. Modelling shortfall in expenditures based on breakdown rates and renewal costs and some typical operational costs. Comparing whether the expenditures expected are going to be enough to ensure the sustainability of the service delivery model.
  • Comparing WASH service levels received by users across projects, districts, regions or countries. Identifying gaps between ‘designed for’ and ‘received’ services. Comparing how services differ across population groups.


Q: What is the structure of each module?

A: Each module consists of a series of sessions, each explaining key components of the life-cycle cost approach methodology. There are separate materials for water and sanitation. 

Each session combines exercises with reading materials. Some sessions also include optional videos and online webinars. Depending on individual knowledge and interest, participants can choose which sessions, exercises or reading materials are useful. 

Q: How long does it take to complete one module of the Costing Sustainable Services online course?

A: Each module takes between 8 – 16 hours to complete depending on whether all sessions and exercises are followed for both water and sanitation components. Participants have 3 months to complete one module and receive a certificate. If participants do not log in for more than 3 months the account will be closed and participants will have to re-register to follow a module and repeat all exercises in order to receive a certificate.

Q: Do I get to interact with IRC staff? How is the course facilitated?

A: From 1st October 2015, participants can start on any day of the year following any of the three modules of the Costing Sustainable Services online course. Support is available through a question and answer forum. IRC staff aim to answer questions in this forum within 48 hours. Interaction with other participants is possible through the question and answer forum, by leaving and replying to comments and in various exercises included in the course.

Q: Where can I get help?

A: Glossary costing sustainable services: The main terms used throughout the online course are explained in a glossary. Participants can also comment on the different terms, add their own descriptions or upload pictures. All terms included in the glossary are automatically linked to the glossary when used anywhere in the text of the online course. If you click on any of the terms included in the glossary somewhere in the text, you are automatically taken to the glossary.

Question and answer forum: Anything unclear? Any questions? In this forum participants can ask questions to IRC staff members or have look at questions posted by other participants. If a participant knows the answer to one of the questions asked, they are welcome to answer it as well. Questions will be answered by IRC staff within 48 hours.

Comments: Participants can interact with other participants by leaving or responding to comments. 

Q: How do I receive a certificate?

A: An IRC certificate is available per module. Certificates can be downloaded by the participant after successful completion of the test and the filling in of an evaluation form at the end of each module. For successful completion of the test participants need to answer at least 8 out of the 10 questions correctly. Tests can be repeated as often as needed.

Please contact training@ircwash.org for further information.

Do you have questions about Costing Sustainable Services October 2016 Online Course? Contact IRC

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Saturday, 1 October 2016 from 08:00 to 23:30 (CEST)

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IRC is an international think-and-do tank that works with governments, NGOs, entrepreneurs and people around the world to find long-term solutions to the global crisis in water, sanitation and hygiene services. At the heart of its mission is the aim to move from short-term interventions to sustainable water, sanitation and hygiene services. 


With over 40 years of experience, IRC runs programmes in more than 25 countries and large-scale projects in seven focus countries in Africa, Asia and Latin America. It is supported by a team of over 80 staff across the world.


All IRC and affiliated training events are managed and coordinated by training@ircwash.org unless indicated otherwise.

Please click here to contact us and to see a list of availabel training courses, please scroll down.


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