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E-commerce Forum 2016

Screen Pages

Tuesday, 27 September 2016 from 09:15 to 17:15 (BST)

E-commerce Forum 2016

Ticket Information

Ticket Type Sales End Price * Fee Quantity
Early Bird rate
Retailers qualify for the Early Bird rate if bookings are made by Friday 16th September 2016. Please note that this event is only open to retailers (online & off).
1d 21h 39m £50.00 £0.00
General admission (incl. VAT)
Please note that this event is only open to retailers (online & off).
1d 10h 9m £100.00 £0.00
* Prices include VAT

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Event Details


Businesses need to work increasingly harder to acquire & retain customers against tough competition from global giants. Simply having a "nice website" is not enough: the winners must differentiate, add value & offer better service to survive.

To help you keep in touch with best practice e-commerce and industry trends, we would like to invite you to the E-commerce Forum (now in its 7th year), organised by Amazon Payments, dotmailer, Cogeco Peer1 & Screen Pages. It is a rare and focussed opportunity for you to hear from a number of industry specialists & businesses and find out what works and what doesn't in the e-commerce world in 2016 - tailored specifically to the interests and issues that face niche brands and retailers selling online.

What will you hear?

The forum will concentrate on marketing, sales & service from an e-commerce best practice perspective - in particular how to increase sales, conversions and improve customer service. Key topics will include search, mobile, usability, content & email marketing & personalisation –backed by the latest advice, statistics & trends.

Who should attend?

For business owners, senior managers & marketers responsible for e-commerce in the retail, wholesale, mail order & direct sectors (both B2C & B2B), this event will help you understand:

  • Latest industry trends and what the UK's leading e-retailers are doing
  • Vital statistics in the online world
  • Best practices and approaches in e-commerce
  • What works (& what doesn't) in terms of online marketing
  • Lessons from case studies & war stories from like-minded companies
  • Successes (and failures) from panel discussions with experts & practitioners

And, of course, there will be plenty of opportunity for networking with your peers over food, drinks and refreshments (breakfast, buffet lunch, tea & coffee).

Speakers at the event will include:

  • Alastair Stirling, who has led Google's e-commerce and multi-channel initiatives and strategies in a number of sectors including Home Furnishings and multi-goods retailing, will discuss latest online technology & consumer trends, and effective business strategies to compete in 2016. 
  • Joe Fletcher, e-commerce director of This Works, the modern natural beauty company, will describe how the company has grown over the years into a beauty products leader, what has worked online and what hasn’t.
  • Billy Grant, head of custom research at Hitwise, will present the latest online trends and audience insights.
  • Skip Fidura, Client Services Director of dotmailer, the email marketing provider, will reveal current best practice for automated, targeted, personalised email marketing programmes.
  • Amazon Payments: hear how Login and Pay with Amazon can help you add new customers, increase sales and turn casual browsers into buyers.
  • Hear from Cogeco Peer 1 about why online retailers need to ensure their technology is optimised for high performance e-commerce, and what’s required to create, manage and support an infrastructure to deliver the speed, reliability and security that customers demand in order to drive increased sales.
  • David Wise, Head of Strategic Partners North EMEA at Magento, the fastest growing e-commerce software company, will set out how developments in e-commerce software can support online growth.
  • Dan Richardson, search marketing consultant, who'll share latest best practice from organic and paid search.
  • Roger Willcocks, director at Screen Pages, the leading e-commerce agency, will share learnings and best practice from over 300 niche retailers over the past 10 years.
  • A panel of merchants will also discuss best practice, useful tips, what works and what doesn't based on their hard experience of e-commerce

Further industry experts & speakers will be announced shortly.

Do you have questions about E-commerce Forum 2016? Contact Screen Pages

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When & Where

Millbank Media Centre
Millbank Tower
21 - 24 Millbank
SW1P 4QP London
United Kingdom

Tuesday, 27 September 2016 from 09:15 to 17:15 (BST)

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