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Improving Collection Performance (Liverpool)

Credit Management Group UK

Tuesday, 11 October 2016 from 09:00 to 16:30 (BST)

Improving Collection Performance (Liverpool)
Available Dates

Ticket Information

Ticket Type Sales End Price Fee VAT Quantity
Improving Collection Performance (Liverpool) 11 Oct 2016 £280.00 £0.00 £56.00

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Event Details

Who will benefit?

Our training courses are beneficial to those new to collections, with no formal training, or to those who view the course as a refresher in credit control, wishing to improve and develop their collection techniques.

What the course will cover?

We can improve your company’s cash flow by training delegates on collection cycle techniques, how to negotiate payment effectively and how to write collection letters with impact.

Event outline

 

  • Cost of credit
  • What makes a good credit controller
  • Establishing financial obligations at the outset
  • Tools for collection
  • Telephone collections- overcoming objections, negotiating and closing calls
  • Collection letters-impact, wording and timing
  • Customer types
  • Collection strategy

Event Speaker

Jenny Esau

Jenny is the Managing Director of Credit Management Group UK, with 25 years' experience in credit management and Fellow of the Institute of Credit Management. Since setting up the business Jenny has delivered cash flow solutions to a large client portfolio of both SMEs and corporate businesses; working with sectors such as, construction, legal, recruitment, National Utilities and manufacturing.

Cost:  £280.00 + VAT per delegate, per course and includes workbook, course notes, lunch and attendance certificate.

 

Refund Policy

Refunds can be issued up to 21 days before the event date upon request. Requests after this date may be subject to the full fee.

 

Do you have questions about Improving Collection Performance (Liverpool)? Contact Credit Management Group UK

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When & Where


54 St. James Street
Liverpool
L1 0AB
United Kingdom

Tuesday, 11 October 2016 from 09:00 to 16:30 (BST)


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Organiser

Credit Management Group UK

We are experts in cash flow solutions.

We help businesses get their invoices paid on time and in full through our bespoke services of outsourcing, consultancy, training and debt recovery.

We have provided expert commercial credit management advice for the last 20 years. Industries include, National Utilities, Construction Industry, Recruitment, Manufacturing, Architects, Accountants, Solicitors, Barristers, Web Site Designers, Automotive Parts Distributers, Marketing Companies and many more.

 From sole traders to £300m turnover businesses we can help you!

All our training courses are delivered by professional trainers who are experienced and qualified in commercial credit management.

Many of our training courses are delivered by Jenny Esau FICM

Jenny is the Managing Director of Credit Management Group UK, with 25 years' experience in Credit Management and a Fellow of the Institute of Credit Management. Since setting up the business Jenny has delivered cash flow solutions to a large client portfolio of both SMEs and corporate businesses.


 

 

large client portfolio of both SMEs and corporate businesses; working with sectors such as, construction, legal, recruitment, National Utilities and manufacturing.

  Contact the Organiser
Improving Collection Performance (Liverpool)
Course Business

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