Improving Employee and Business Performance, CICM East of England Branch Conference in London - hosted by Goodman Masson

Many credit professionals work in an increasingly competitive business environment with constant pressure to improve their personal and team performance. With this in mind, the CICM East of England branch would like to invite you to our summer conference on Improving Employee and Business Performance. We have several industry leading speakers to help you develop your own and teams efficiency as well as an opportunity to network with similiarly minded credit professionals. As an ongoing commitment to our members and guests, and to the credit management profession, we are able to offer the conference completely free of charge by obtaining support and sponsorship from leading companies. We would be delighted to invite you along.

The agenda for the day includes:

08.45 – 09.30 Registration, light refreshments & networking

09.30 – 9.40 Welcome & Introduction: Dan Adcock of Goodman Masson and Richard Brown, CICM East of England Chairman, owner of Buttsbury Consulting, and Conference Chairman

9.40 – 10.05 Bob Hayward, Be More Effective

What's Holding Your Company Back?

In business real progress is made by those who are willing to do something different, something disruptive. Either in the realm of people, processes or technologies those who buck the status quo; who believe that everyone else is trapped doing the “same old same old” and have the conviction to make the first move and a chance of being the front runner. So what is holding your organisation back?

10.05 – 10.30 Andrew Jenkins, Managing Director, PDX Consulting

Leadership that brings-out the very best ‘you' at work

Since the recent global recession a new form of 'conscious capitalism' (based around ethics, values and buyers) is emerging. This means that leadership style is changing. Successful business today is about: having purpose and meaning; how you contribute to make a better world, how you make a difference and working well together. These begin with what’s deeply inside you and how you work as a team. Drawing from his work with leadership teams, Andrew will explain what he believes holds-back high performance, and how building skills around emotional intelligence will create success.

10.30 – 11.00 Coffee/Tea/Networking

11.00 – 11.25 Stewart Wright, Managing Director, YourDMS

How Document Management can improve workflow and business efficiency.

How digitising your documents can streamline the credit function, improve performance, reduce business risks, and help you to meet compliance controls.

11.25 – 11.50 Guy Hayward, CEO, Goodman Masson

The Experience®

“What if every day everyone woke excited about going to work?” By sharing The Experience®, this is an ambition Goodman Masson would like to make a reality. Within Goodman Masson, the Experience® is a modern revolution for the way we live and it is applicable to any and all work environments in any company. It is certainly the reason behind Goodman Masson’s growth story.

11.50 – 11.55 Charity presentation by Goodman Masson to Great Ormond Street Hospital

11.55 – 12.40 Lunch and networking

12.40 – 13.05 Shweta Jhajharia, Managing Director, London Coaching Group

Staff Reviews

This presentation looks at staff reviews and/or quarterly reviews of the company’s progress; how to do a productive and effective review, how to measure performance, what data to look for, how to measure it, how to analyse what it is telling you and what to do with the information you have; how to reach personal and business goals; and how to understand the numbers (not necessarily financial) within the business in order to help people.

13.05 – 13.30 William Buist, Managing Director, Abelard Collaborative Consultancy and xTen Club - Collaboration in the Workplace

Covering the importance of collaboration within the work place between employees; and employees and external contractors and suppliers. How to foster an environment that encourages and enables collaboration; what managers/leaders need to do to make collaboration possible and successful; and give examples of how, when done properly, collaboration can bring great returns (in terms of financial, motivational, staff retention etc.)

13.30 – 13.55 Lucy Windsor, The Performance Business

The Engagement Enigma

This presentation will look at the ‘secret ingredient’ which those in employee engagement often miss, and discusses how to bring all areas of your life together to improve performance.

13.55 – 14.00 Business Card Draw, sponsored by The Performance Business, presented by Lucy Windsor

14.00 – 14.25 Speakers Panel Q & A Forum

14.25 – 14.30 Roundup & Close

CICM members will be awarded 5 CPD points for attending this Branch Conference