" rel="stylesheet">
Skip Main Navigation
Page Content

Save This Event

Event Saved

Pit Stop - Improving our written responses to complaints

Aberdeen City Council

Available Dates

Registration Information

Type End Quantity
Book My Place
Click "Register" below to book your place on this workshop. If you're booking for more than one person, select the quantity of places you need from the drop-down list first. Booking is available for Aberdeen City Council employees only.
1 hour before event starts Free  

Share Pit Stop - Improving our written responses to complaints

Event Details

Improving our written responses to complaints

This Pit Stop will guide you through written responses for Stage 2 complaints, although we will also address writing Stage 1 complaint responses.   We will cover what to include in a response, the format you will need to use and for Stage 2 complaints, how to outline your investigation.  This Pit Stop will clarify “upheld” versus “not upheld” complaints, and how to quality check responses.

Do you have questions about Pit Stop - Improving our written responses to complaints? Contact Aberdeen City Council

Save This Event

Event Saved

When & Where


Frederick Street Centre - Room 4

AB24 5HY Aberdeen City
United Kingdom

Pit Stop - Improving our written responses to complaints
Things to do in Aberdeen City Course

Interested in hosting your own event?

Join millions of people on Eventbrite.

Please log in or sign up

In order to purchase these tickets in installments, you'll need an Eventbrite account. Log in or sign up for a free account to continue.