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Pit Stop - Understanding the Complaints Handling Procedure

Aberdeen City Council

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1 hour before event starts Free  

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Understanding the Complaints Handling Procedure

Learn more about the Scottish Local Authority Complaints Handling Procedure, including the difference between Stage 1 and Stage 2 complaints, resolving complaints and learning from customer feedback.  This Pit Stop would be of additional value to those who have completed the  “Managing Frontline Complaints” online learning module

 

Do you have questions about Pit Stop - Understanding the Complaints Handling Procedure? Contact Aberdeen City Council

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Frederick Street Centre, Room 2
Frederick Street
AB24 5HY Aberdeen
United Kingdom

Pit Stop - Understanding the Complaints Handling Procedure
Things to do in Aberdeen Course

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