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Practical Face to Face Surgeries - Birmingham

The Audience Agency

Thursday, 21 February 2013 from 10:00 to 16:00 (GMT)

Practical Face to Face Surgeries - Birmingham

Ticket Information

Type End Quantity
Morning (10:00-11:30) - Caroline Griffin Ended Free  
Midday (11:45-13:15) - Caroline Griffin Ended Free  
Afternoon (14:15-15:45) - Caroline Griffin Ended Free  
Morning (10:00-11:30) B Hunter Ended Free  
Midday (11:45-13:15) B Hunter Ended Free  
Afternoon (14:15-15:45) B Hunter Ended Free  
Morning (10:00-11:30) - Helen Mark Ended Free  
Midday (11:45-13:15) - Helen Mark Ended Free  
Afternoon (14:15-15:45) - Helen Mark Ended Free  
Morning (10:00-11:30) - Gin Jacobucci Ended Free  
Midday (11:45-13:15) - Gin Jacobucci Ended Free  
Afternoon (14:15-15:45) - Gin Jacobucci Ended Free  

Share Practical Face to Face Surgeries - Birmingham

Event Details

Face to face surgeries


In conjunction with our national programme of seminars Essentials of…, we are offering a series of short surgeries across England, giving you access to bespoke advice and practical support.


Ideal to follow up on and embed training, our consultants can review any plans you might have or act as a critical friend. These surgeries can be accessed as standalone support or as additional support following on from attendance at one of our events.

For example, if you’re the only person responsible for marketing in your organisation, and you’re not sure where to start, or if you’re at a dead-end in your thinking - these surgeries can provide the external perspective and practical advice to move you forward.

Each session lasts a maximum of 1h30mins.


Bring a colleague:

Why not make the most of your surgery session and bring a colleague? You can bring a maximum of two colleagues to your surgery session, making this a great way to share knowledge with your team.



Four members of staff will be delivering surgery sessions on this day.

Please select the time and member of staff you would like to book your session with using the ticket options above.


Here is a brief overview of the area of expertise of each member of staff:

Caroline Griffin - Areas of expertise:

·         Audience Development

·         Marketing

·         Training

·         Coaching/Mentoring

·         Digital


Helen MarkAreas of expertise:

·         Quantitative research methodologies including survey design

·         Qualitative research methodologies including focus groups and in-depth interviews

·         Audience segmentation, mapping and profiling including work with Arts Audiences: Insight and ACORN geo-demographic segmentation

·         Impact evaluation including exhibition evaluation and work with outreach and engagement programmes

·         Project management


B Hunter– Areas of expertise:

·         Social media strategy, planning and tactical delivery

·         Digital marketing, campaign design and execution

·         Opportunity spotting and product development


Ginevra Jacobucci– Areas of expertise:

·         Volunteering

·         Community engagement

·         Audience Development

·         Family audiences

·         Ambassadors schemes


The surgeries form part of Best Practice, a partnership between the Audience Agency and the AMA, funded by Arts Council England, to provide a national service to collate, share, train, and implement best practice in arts marketing and audience development.


These surgeries are FREE for Arts Council England National Portfolio Organisations (NPO). If you’re not an NPO there will be a charge of £90 + VAT, payable by invoice in advance.


Do you have questions about Practical Face to Face Surgeries - Birmingham? Contact The Audience Agency

When & Where

BVSC Enterprises
138 Digbeth
B5 6DR Birmingham
United Kingdom

Thursday, 21 February 2013 from 10:00 to 16:00 (GMT)

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Practical Face to Face Surgeries - Birmingham
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