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Resolving disputes…. there must be an easier way? 322

CIPD Manchester Branch

Monday, 17 October 2016 from 18:00 to 20:00 (BST)

Resolving disputes…. there must be an easier way? 322

Ticket Information

Ticket Type Sales End Price * Fee Quantity
Member (free) 17 Oct 2016 Free £0.00
Non Members (£15 inc booking fee) 17 Oct 2016 £15.00 £0.00
Student Member (free) 17 Oct 2016 Free £0.00
* Prices include VAT

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Event Details

Resolving disputes…. there must be an easier way?

This event will challenge conventional thinking about how best to resolve workplace disputes and will act as a catalyst for aligning policies and procedures to organisational values

Interactive sessions will provide you with the knowledge and ability to begin the process of identifying whether your organisation's policies for conflict resolution support or contradict your organisational values and the impact this could have on employee engagement

Does your organisation encourage its employees to take a collaborative approach to dispute resolution or an adversarial one? 

Almost all organisations will have a formal set of policies and procedures that set out how employees are expected to behave together with the consequences of non-conformance. Included in these will be the ways in which employees are required to resolve disputes. These processes are usually mandatory, clearly set out and increasingly self-serviced. Implemention is often a remit of line managers with no HR involvement in the initial stages.

Many organisations will also have one or all of the following;

  • a mission or vision statement
  • a set of values
  • a behaviours framework and
  • a performance management framework.

All are no doubt full of statements extolling the virtues of employee engagement and how much they value their employees as a key resource.

No one could argue with the legality and the principles behind these but if you look at all of the above collectively then in many organisations you will begin to see areas of misalignment. Put simply “Policy content does not always reflect what it says on the Values tin.”


Previously Principal HR Manager and Leadership & Development Business Manager at Lancashire County Council, John Sharples has vast experience in learning and organisational development.

He has implemented performance management structures; produced and applied values and behaviours frameworks together with developing programmes to support employee engagement initiatives.

John has an MA in Strategic HR, he is a Fellow of the Institute of Leadership and Management, a Chartered Member of the CIPD and is an Accredited Member of the Professional Mediators Association.

John has a keen interest in collaborative learning and the effectiveness of the transfer of learning from its source to the workplace

Times: 6pm for start at 6.30pm until 8pm approx

Contact Details: Rebecca Westaway  rmt.westaway@gmail.com or 0795 866 8608 

Extra venue information

Virtual Tour Link http://bit.ly/2b32Tu9

Public transport 

Close to Stockport bus and railway stations

Buses passing venue (most frequent)

199 Buxton to Manchester Airport

192 Manchester to Hazel Grove

308 Stockport Bramhall Cheadle Circular

11 Stockport to Altrincham

By car

Venue located on main A6, close to M60
Sat Nav coordinates 53.4058° N, 2.1580° W

Parking on site for 100 cars 

Civic Buildings car park (Lacy Street)


Do you have questions about Resolving disputes…. there must be an easier way? 322? Contact CIPD Manchester Branch

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When & Where

Stockport Town Hall
Meeting Room 5
Edward St
SK1 3XE Stockport
United Kingdom

Monday, 17 October 2016 from 18:00 to 20:00 (BST)

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CIPD Manchester Branch

The CIPD Manchester  Branch provides opportunities for its 5000 members to network with local HR and L&D professionals, to continue with their professional development and remain up to date with HR issues. There is an active programme of events through the year for further details just click on the event you are interested in and you can then book your place online.

Unless otherwise stated branch events are free for CIPD members to attend, there is a non-member fee of £15 which must be paid online when booking.

The branch committee look forward to seeing you at our events and if you would like any further information please contact the Regional Branch Co-ordinator Gary Hewins on 01565 755527 or 07872 403 577 or g.hewins@cipd.co.uk

The Manchester Branch is part of the CIPD Northern Area Partnership who hold an annual Conference in June every year. For details and to book your place visit the NAP page 

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