Resolving disputes…. there must be an easier way?

This event will challenge conventional thinking about how best to resolve workplace disputes and will act as a catalyst for aligning policies and procedures to organisational values

Interactive sessions will provide you with the knowledge and ability to begin the process of identifying whether your organisation's policies for conflict resolution support or contradict your organisational values and the impact this could have on employee engagement

Does your organisation encourage its employees to take a collaborative approach to dispute resolution or an adversarial one? 

Almost all organisations will have a formal set of policies and procedures that set out how employees are expected to behave together with the consequences of non-conformance. Included in these will be the ways in which employees are required to resolve disputes. These processes are usually mandatory, clearly set out and increasingly self-serviced. Implemention is often a remit of line managers with no HR involvement in the initial stages.

Many organisations will also have one or all of the following;

• a mission or vision statement
• a set of values
• a behaviours framework and
• a performance management framework.

All are no doubt full of statements extolling the virtues of employee engagement and how much they value their employees as a key resource.

No one could argue with the legality and the principles behind these but if you look at all of the above collectively then in many organisations you will begin to see areas of misalignment. Put simply “Policy content does not always reflect what it says on the Values tin.”

Speaker:  JOHN SHARPLES 

Previously Principal HR Manager and Leadership & Development Business Manager at Lancashire County Council, John Sharples has vast experience in learning and organisational development.

He has implemented performance management structures; produced and applied values and behaviours frameworks together with developing programmes to support employee engagement initiatives.

John has an MA in Strategic HR, he is a Fellow of the Institute of Leadership and Management, a Chartered Member of the CIPD and is an Accredited Member of the Professional Mediators Association.

John has a keen interest in collaborative learning and the effectiveness of the transfer of learning from its source to the workplace

Times: 6pm for start at 6.30pm until 8pm approx

Contact Details: Rebecca Westaway  rmt.westaway@gmail.com or 0795 866 8608 

Extra venue information

Virtual Tour Link http://bit.ly/2b32Tu9

Public transport 

Close to Stockport bus and railway stations

Buses passing venue (most frequent)

199 Buxton to Manchester Airport

192 Manchester to Hazel Grove

308 Stockport Bramhall Cheadle Circular

11 Stockport to Altrincham

By car

Venue located on main A6, close to M60
Sat Nav coordinates 53.4058° N, 2.1580° W

Parking on site for 100 cars 

Civic Buildings car park (Lacy Street)