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Volunteer Management & Recruitment

The South West Federation of Museums and Art Galleries (SWFed)

Wednesday, 26 November 2014 from 10:30 to 16:30 (GMT)

Volunteer Management & Recruitment

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Type Remaining End Quantity
Volunteer Management & Recruitment Sold Out Ended Free  

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Event Details

Who should attend?

Due to popular demand, this is a session repeat.  

This one day course is designed for those who manage volunteers in a museum,

gallery or heritage setting.  The day will be relevant to you if you recruit and manage

volunteers either as part of your paid job, or in a voluntary capacity.

You will learn how to

  • Develop or review your volunteering policy to ensure that it supports good practice in volunteer management and is appropriate for your museum or gallery
  • Ensure your policies and paperwork keep your relationships with volunteers on the right side of the law
  • Develop attractive voluntary roles and role descriptions which meet potential volunteers’ motivations as well as the needs of your organisation
  • Put an effective recruitment and induction process in place
  • Advertise and promote your voluntary roles through a variety of channels
  • Retain volunteers by providing effective support and direction


What should you bring?

Please bring along examples of your existing role descriptions and volunteer specifications, if you have them. If you have an existing volunteer policy and/or volunteer agreement, please bring these along too, particularly if you would welcome feedback on your paperwork from colleagues on the course.

Session Leader:

Felicity Dwyer has been an independent consultant since 2003. Her joint venture business, Stepping Up Training works in the voluntary, community and heritage sectors and is approved the Institute of Leadership and Management (ILM). Felicity worked at NCVO and the Arts Council before moving into consultancy, and was an assessor for the Investing in Volunteers quality standard for nine years.

Felicity has now delivered several workshops as part of this skills programme across the South West, as well as a wide range of volunteer and general management programmes for other organisations.  These have included the Museums Association, Volunteering England, volunteer centres, local authorities, students’ unions, and local museums across the South East. 

The South West Museum Skills programme is delivered by the South West Federation on behalf of the South West Museum Development Partnership, funded by Arts Council England.

South West Museum Development PartnershipArts Council England





Do you have questions about Volunteer Management & Recruitment? Contact The South West Federation of Museums and Art Galleries (SWFed)

When & Where

Somerset Heritage Centre
Brunel Way, Langford Mead
Norton Fitzwarren
TA2 6SF Taunton
United Kingdom

Wednesday, 26 November 2014 from 10:30 to 16:30 (GMT)

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The South West Federation of Museums and Art Galleries (SWFed)

The South Western Federation of Museums and Art Galleries is the 'voice' of museums and art galleries across the South West of England.

As an independent membership based organisation, we have supported the region's museums and art galleries and the people that work in them - for over 80 years!

We deliver the South West Museum Skills programme on behalf of the South West Museum Development Partnership, which is funded through Arts Council England.

  Contact the Organiser
Volunteer Management & Recruitment
Taunton Events Course Community

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