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Why building your business around customer satisfaction won’t work, with Denise Howard OBE

Acorns at York St John Business School

Tuesday, 13 November 2012 from 18:00 to 20:00 (GMT)

York, United Kingdom

Why building your business around customer satisfaction...

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Seminar Ended £10.00 £0.00

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Event Details

Why building your business around customer satisfaction won’t work, with Denise Howard OBE


In this fast paced and inspiring session, successful entrepreneur and Yorkshire businesswoman Denise Howard OBE will explain why customer satisfaction is not the best way to build your business, and what you should be focussing on instead! 

 

Timings:

6.00pm Registration & refreshments (room PH011, Phoenix Court, York St John University)

6.15pm Seminar starts

8.00pm Seminar ends, open networking

 

 

About Denise Howard OBE


Denise Howard OBEDenise has successfully built and sold businesses in York during the last 20 years and is a Director Smiles Property.  She was awarded an OBE for services to tourism in 2001 and is a regular conference speaker on Customer Service and Enterprise.

 
 
 
Who should attend  
Individuals who are setting up a new business, start-ups, business owners/leaders who would like to better their knowledge and skills in marketing and meet like-minded people.
 
NB: This programme is partly funded by the Northern Leadership Academy Partner Challenge Fund.  Full price £25; subsidised price £10 per delegate.  For further information about the Northern Leadership Academy, go to http://www.northernleadershipacademy.org.uk/ Northern Leadership Academy logo
Do you have questions about Why building your business around customer satisfaction won’t work, with Denise Howard OBE? Contact Acorns at York St John Business School

When & Where


York St John University
Lord Mayors Walk
York
YO31 7EX

United Kingdom

Tuesday, 13 November 2012 from 18:00 to 20:00 (GMT)


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Organiser

Acorns at York St John Business School

At York St John Business School we are passionate about helping your business to succeed.York St John Business School logo

The Acorns Programme helps you start-up your business with confidence.

You instantly belong to a supportive network of like-minded people and at the same time bring your business idea to life.


Contact us

T: +44(0)1904 876868

E: acorns@yorksj.ac.uk 

www.yorksj.ac.uk/acorns

www.yorksj.ac.uk/businessschool

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