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Quality Improvement Programme, Imperial College Healthcare NHS Trust

The Imperial College Healthcare QI programme launched in September 2015 alongside our new Trust values & behaviours, which strongly underpin the programme. The QI programme aims to build a culture of continuous improvement within the Trust.

We have so far engaged with 6,500 staff around QI, initiated a broad ranging training & coaching programme and are supporting quality improvement projects to design and implement team-based tests of change. We have begun to transform our approach to patient, public, citizen and carer involvement and how we collaboratively approach system wide change.

The aim of the programme is underpinned by four key drivers:

  • Build capacity and capability through a programme of QI education and training to enable staff to lead QI activities and initiatives within their teams.
  • Engage with staff and patients to ensure everyone knows about QI and feels empowered to get involved in improving care.
  • Develop a cohort of QI Champions across the organisation who have the leadership capacity and capability to enable others to get involved in QI.
  • Support teams to deliver QI projects and programmes which are co-designed with patients, service-users and the public.