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The Service Edge are committed to helping businesses grow and become more profitable through strong customer care and improved business practices. Helping them achieve a competitive edge through service excellence. If you are looking to grow your business, retain your customers, develop your systems and deliver the best service imaginable then we can help. .

Lisa Sheppard, Director and Principal Consultant, has an extensive career successfully driving businesses and motivating teams through development and change. Working at a senior and strategic level in Customer Service, Sales and Operational functions, now using this vast experience to support our clients in their quest to grow and deliver service excellence. As members of the Institute of Customer Service, Chartered Management Institute and the Institute of Consulting, raising standards and working in a professional manner are important to us. We are recognised as taking a logical approach and developing commercially viable solutions that deliver what is important to both customer and business.

We passionately believe that any business can deliver a great customer experience and with support rewrite service standards within their industry and grow their business. Contact us for more information and discuss how we could help you.

0845 459 4456

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