social media backlash

Social media is a powerful communication tool to engage attendees before, during, and after your event. So what do you do if your venue cancels on you at the last minute, or you run out of a popular beer, or weather threatens your event?

Download the tip-sheet to learn five ways you can minimise backlash, and use social media to manage attendee’s expectations.

You’ll learn how to:

  • Create a communication plan to resolve unforeseen issues on social media
  • Craft social media posts in advance to save you time during a crisis
  • Use social media to provide above-and-beyond customer service

Fill in your details below to access the tip-sheet.

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markk@eventbrite.com'

Mark Kelliher

I’m a well traveled New Zealander with a passion for music events and love sharing my knowledge of the music business. I’m also the Product Marketing Manager for Eventbrite UK.