Spine-tingling stories come about as a result of exceptional interviews. The power in a personal story is in hearing the person’s own unique voice sharing their experiences - and it is the job of the interviewer to draw that out. But it takes confidence to ask the difficult questions, empathy to support a person though the retelling of their experience, and resilience to manage your own emotions when hearing challenging details.
We will cover:
What makes a good interview?
Trainees will receive some fictional transcripts as pre-course reading We will start this session by discussing our observations. We will identify the most common mistakes in an interview and the things that mark out a great interview.
Planning your questions
We share advice on how to plan for your interview, including the brilliant questions that will take your interview to the next level. You will then craft their own questions for a practical exercise.
Conducting your interview
Tips for conducting a great interview, including choosing your location, considering support requirements, building rapport and how to handle difficult situations
This course can be booked as a standalone course or as part two of our storytelling masterclass..