Practical Uses of AI: Comms That Don't Require Being Constantly Available

This is a practical workshop where you'll learn what tools to start with and how to avoid common mistakes with AI in day-to-day work.

PLEASE NOTE THIS IS AN ONLINE EVENT DELIVERED VIA ZOOM

About the speaker

Iain Morrison FCIPD is a tech-focused people and business coach. He helps organisations and entrepreneurs use AI without losing their heads.

He's a Chartered Fellow of the CIPD and founder of Enlightened People. He runs practical AI workshops and training sessions, and advises businesses on how to integrate AI.

About the workshop

Series Overview

Part three of a three part series session! You'll learn to use ChatGPT, Gemini, and Claude (free versions where possible) to handle the work that drains your time. Admin, marketing, customer comms. No technical knowledge needed. You'll leave each session with something you can use that afternoon.

Every workshop follows the same structure: pick a use-case, define your inputs, set basic guardrails, assign an owner, track one metric. Boring but effective.

Session 3: Customer Comms That Don't Require Being Constantly Available

Onboarding emails. FAQ responses. "Thanks for your message, here's what happens next" templates. The basics of looking professional without answering the same question 47 times.

You'll build a Customer Comms Kit: welcome sequences, support templates, escalation triggers. Plus a simple 30-day plan so this actually gets used instead of sitting in a folder forever. 

Find Iain online

https://www.enlightenedpeople.co.uk/

About us

TownSq Spaces is a certified B Corp with a reputation as a leader in helping entrepreneurs thrive - through a mix of in-person and online activities, consistently delivering impactful results.

We operate a growing network of coworking spaces, home to over 1,000 members, fostering thriving entrepreneurial communities across the UK. Head to TownSq.co.uk to find out more about what we do.

Need a hand? 

Contact us on workshops@townsq.co.uk