Free

2. High Performing teams training - Crucial Conversations

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Milton Keynes

Network Rail, The Quadrant: MK

Milton Keynes

MK91EN

United Kingdom

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A lot of people will typically put off having a difficult conversation as they don’t know where to start, feel uncomfortable and fear it may damage relationships and/or have some kind of reprisal.

In this session you’ll learn when and how to have that crucial conversation, how to make the conversation ‘safe’ and be able to talk to anyone, about anything, at any level and being able to express how you truly feel without holding back.

You’ll have the ability to stay focused even when angry or upset, be able to speak persuasively and actively listen and turn the conversation into actions and results.

Understand your story, take a step back and think about your interpretation of the situation. Then consider how this made you feel, how you react and how that action helps or hinders you.

Identify your trigger points, what does it take for you to lose control of your actions/emotions and learn how to control your emotions.

Being able to have these difficult conversations successfully can save a lot of time, get rid of mis-communication and misunderstandings. Good communication leads to better relationships, higher trust, respect and a collaborative high performing team.

Please feel free to bring your lunch if your session falls over lunchtime.

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Location

Milton Keynes

Network Rail, The Quadrant: MK

Milton Keynes

MK91EN

United Kingdom

View Map

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