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2020 Future of the Contact Centre Conference

Engage Business Media

Thursday, 13 February 2020 from 08:15 to 18:00 (GMT)

Ticket Information

Ticket Type Sales End Price Fee VAT Quantity
End User - Single (1 Ticket)   more info 13 Feb 2020 £595.00 £0.00 £119.00
End User - Bronze Package (2 Tickets)   more info 13 Feb 2020 £995.00 £0.00 £199.00
End User - Silver Package (5 Tickets)   more info 13 Feb 2020 £1,995.00 £0.00 £399.00
End User - Gold Package (10 Tickets)   more info 13 Feb 2020 £2,995.00 £0.00 £599.00
Industry/Service Provider 13 Feb 2020 £1,495.00 £0.00 £299.00

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Event Details

The chief aim of this conference is for our delegates to go back to their organisations armed with all the tools strategies and techniques they need to help deliver successful long term contact centre strategies in this brave new technology driven customer centric world.

Contact centres remain well placed to become the beating heart of an organisation’s customer engagement strategy. It is the contact centre that can deliver the customer insight that is needed in a business environment where our customers are in control of how they choose to interact with organisations and where the so called ‘customer journey’ is ever more complex.

Delivering great employee and customer experiences is recognised at board level globally as one of the key business differentiators driving competitive advantage, and the changing face of the contact centre is at the sharp end when it comes to linking the voice of our colleagues to the voice of our customers.

Do you have questions about 2020 Future of the Contact Centre Conference? Contact Engage Business Media

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When & Where


Park Plaza Hotel, Victoria London
239 Vauxhall Bridge Road
SW1V 1EQ London
United Kingdom

Thursday, 13 February 2020 from 08:15 to 18:00 (GMT)


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Organiser

Engage Business Media

Engage Business Media is designed to help our global community of 70,000 plus leaders in the customer and employee space to devise and implement winning employee and customer engagement strategies.

ENQUIRIES:

Katie Donaldson
Marketing Executive

katie.donaldson@ebm.media
01932 506 302

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