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3-day PIE training, Nantgarw (PIE3-D)

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Location

QED Centre

Main Avenue, Treforest Estate

Pontypridd

CF37 5YR

United Kingdom

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Delegates must attend all three dates:

  • Monday 12 March (9:30am-4:30pm)
  • Monday 19 March (9:30am-4:30pm)
  • Monday 26 March (9:30am-4:30pm)

Maximum 5 places per organisation.

There is likely to be high demand for this training, but there are limited places available. As a result, you will be invoiced for the costs of providing the training if you do not attend.



This training is aimed at:

  • Third sector support providers: Frontline support staff, team leaders, project coordinators, operational managers in homelessness and housing-related support services

  • Housing associations: Frontline staff and team leaders in housing-related support teams, rent teams, housing management teams, ASB teams, community development teams.

  • Local authorities: Frontline staff and team leaders in homelessness teams, housing options / solutions teams and Supporting People teams.



Supported housing services aim to help their clients flourish and thrive, not just survive difficult circumstances. They are well-positioned to enable people to change their lives by developing interpersonal (e.g., building trust, seeking social support, communicating thoughts and feelings) and intrapersonal skills (e.g., goal setting, planning) using psychologically minded approaches. The resultant mental skills can stop the vicious cycle that leads to social exclusion and entrenched homelessness by facilitating individuals to be independent and successfully engage in education, work, and training.

This training will explore the 5 elements of a PIE in detail:

  1. Developing a psychological framework: A PIE service will explicitly use one or more schools of psychology to inform behaviour, decisions, processes and procedures. There is no one correct framework to adopt. We will introduce you to some psychological models but we will also encourage services to consider what is appropriate for their setting and how to best meet the needs of their clients.
  2. The Physical Environment: A PIE service will thoughtfully design and manage different levels of the environment with service user input. There is an emphasis on the social environment (e.g., to be warm, caring, empathetic, and safe) but PIE also involves making considerations for the built environment (e.g.for services to be pleasant and inviting places).
  3. Staff training and support: Although not delivering formal therapy, following this training, staff will know how to maintain compassionate and therapeutic-like relationships with service users and explain what they do in terms of meeting emotional and psychological needs. By taking this approach, it is expected that staff will be less likely to take challenging behaviour personally and more willing to support those with higher/more complex needs.
  4. Managing relationships: At the heart of a PIE service is a commitment to prioritising relationships between frontline staff and service clients, and viewing these relationships as the most valuable tool for facilitating positive behaviour change.
  5. Evaluation of outcomes: Within a PIE service, the measurement of and reflection on outcomes should occur routinely at different levels. The training will ask you to explore how monitoring the impact of PIE and systematically reflecting on its implementation is an opportunity for housing services to identify what is working, what is not working, and how to improve in the future as part of constant cycles of learning.
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Date and Time

Location

QED Centre

Main Avenue, Treforest Estate

Pontypridd

CF37 5YR

United Kingdom

View Map

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