The Managing suicidal conversations training is delivered by Samaritans, funded by Camden and Islington Councils and is for anyone who lives, works, studies or volunteers in the two boroughs in conjunction with Rethink Mental Illness.
This course is aimed at delegates whose job/volunteer role could bring them into contact with a suicidal person, providing them with the knowledge and skills to provide support to an individual.
This is a one-day course, you need to attend the full day to receive a certificate.
24/11/2022 - 9.30am - 16.30pm
At the end of this course attendees will be able to:
- Show that you have listened, heard and understood.
- Understand and acknowledge suicidal thoughts and feelings.
- Understand how talking about suicidal thoughts and feelings can be beneficial.
- Recognise signs of distress and suicidal thoughts.
- Approach someone who is feeling suicidal.
- Support or refer someone who is feeling suicidal.
Additional information:
Course resources:
- Listening Wheel
- Emotional Health Scale
- Tips for managing conversations
- Samaritans contact details
Attendee feedback:
The training has helped ensure that our staff are equipped to engage with customers in a sensitive and compassionate way. They have also helped our staff to develop the emotional skills to cope with the personal stress of handling such emotive calls on a daily basis - Specialist debt recovery agency.
Digital platform:
Pre-course information:
- Strong internet connection to enable them to interact in this format
- Access to a quiet area
- Ideally access to headsets with a microphone to exclude external noise interruption
- Use Google Chrome to access the sessions via Zoom
Joining instructions will be sent to you prior to the start of your course.
FAQs
How can I contact the organiser with any questions?
For urgent enquiries on the day call 0208 394 8349
For a course outline please email Externaltraining@samaritans.org
If you or someone you know requires emotional support, please call Samaritans’ free helpline 116 123.
Data gathering
We request your consent to collect and share demographic data anonymously on behalf of Rethink Mental Illness and Camden and Islington Councils during the registration process, for use by Camden & Islington Councils. Full details of how this is used is available here.
You can refuse to consent without detriment to your attendance on the above training course.
You may withdraw your consent at any time by email to Externaltraining@samaritans.org
