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3CX Product Training

Electronic Frontier Ltd

Monday, 14 November 2016 from 09:00 to 17:00 (GMT)

3CX Product Training

Ticket Information

Type Remaining End Quantity
3CX Product Training 9 Tickets 11 Nov 2016 Free  

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Event Details


This training is open and free to all new or active 3CX Partners and is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations and seeking to achieve the 3CX Certification. This training will prepare attendees for the 3CX Academy Certification Exam.

 Prerequisites: Knowledge of Microsoft networking technology and concepts.


 This training scheme will enable you to:

  • Appreciate the painless deployment of the server on a standard Windows machine.
  • Understand how to setup both software and hardware SIP Phone extensions.
  • Understand how to set up PSTN gateways for the termination of telephone lines, analogue, ISDN, complete with DID.
  • Understand how to set up ITSPs (normal VoIP Providers, and SIP Trunk Providers).
  • Learn about the architecture of 3CX Phone System for Windows.

 Additional Points of Interest

  • A session on how to sell 3CX Phone System.
  • Learn how to interact with support platforms when troubleshooting issues.
  • A 3CX Technical Supervisor will be moderator of the technical presentation and will be available to meet with you throughout the day. 

 Training Agenda

  • 09:00 - Doors Open / Registration
  • 09:15 - Welcome and Introduction to 3CX by Eddie Vincent, EFL Technical VoIP Specialist.

Introduction and Installation

  • 1.1 Introduction to 3CX Phone System
  • 1.2 Installing 3CX Phone System
  • 1.3 Upgrading or Re-installing

Phones & Extensions

  • 2.0 Deploying 3CXPhone
  • 2.1 Configuring IP Phones (Snom & Yealink)
  • 2.2 Configuring Extensions
  • 2.3 Configuring Forwarding Rules

12:30 - Lunch break 

13:30 - Eddie Vincent, 3CX Technical Trainer:

VoIP Providers, PSTN Gateways & Routing Rules

  • 3.1 Configuring VoIP Providers / SIP Trunks
  • 3.2 Configuring PSTN Gateways
  • 3.3 Configuring Inbound Routing
  • 3.4 Configuring Outbound Routing

NAT and Port Forwarding

  • 4.1 NAT and Port Forwarding
  • 4.2 Remote Extensions
  • Inbound and Outbound - Basic Concepts

14:30 - Eddie Vincent, 3CX Technical Trainer:

Basic Troubleshooting

  • Server Activity Log
  • Contacting Support
  • Information and Guides
  • Do & Dont's
  • 15:30 – Break

15:45 – Eddie Vincent, 3CX Technical Trainer:

3CX Webmeeting

  • Setting up a web meeting via 3CXPhone
  • Windows Client vs. WebRTC

16:45 - Q&A and wrap-up


If you need to contact us for whatever reason, email our 3CX Channel Manager.

Cancellation Policy: This event is free to all 3CX Partners. You can cancel your booking up to 2 weeks before the event at no charge by contacting the organiser.


Booking Reference: Upon your arrival to the venue, please have your booking reference. 

Fees: There is no charge for attending this 3CX training event. However, late cancellations and non-attendance can result in EFL issuing the Partner with an invoice for the sum of 100 Pounds.


Please note that places are given on a priority basis to new 3CX Partners.

Have questions about 3CX Product Training, Reading -1st November 2016? Contact: EFL.


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Do you have questions about 3CX Product Training? Contact Electronic Frontier Ltd

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When & Where

Pincents Manor
Pincents Lane
RG31 4UQ Reading
United Kingdom

Monday, 14 November 2016 from 09:00 to 17:00 (GMT)

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Electronic Frontier Ltd

Electronic Frontier Ltd (EFL) is a leading value-added distributor of converged IP solutions, supplying data networking, voice over IP, security and IP CCTV solutions and services. Founded in 1993, EFL has developed a comprehensive and fully interoperable portfolio from leading manufacturers which combines high performance and quality with outstanding value. This is backed with a broad set of value-added services and free pre- and post-sales support on all products.

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3CX Product Training
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