This unique one-day session of experiential learning (delivered virtually) not only identifies what empathy is and the impact that personal wellbeing and emotional awareness plays in this, but what it is not. It enables those attending to ‘feel’ empathy, analyse it, and understand it on a deeper level, to understand why it should be incorporated into practice, rather than just what it is. Supporting health and social care professionals to create psychologically safe communication, whilst exploring realistically what can get in the way, to support long term, authentic training, development, and support.

Those attending, will go on a journey of empathy and emotional awareness as they take these attributes and skills out of the textbook and into real life and explore the importance within communication, and what it can feel like when this is not present. Supporting national guidance on having an empathic and compassionate culture and recognising the Duty of Candour in preventing prolonged psychological harm, the real human factor is explored, supporting staff to recognise vulnerable people in processes, including themselves.

In an emotive, thought provoking and real way, as well as a friendly and relaxed learning environment, those attending will be supported to nurture their own existing empathic attributes and why it is difficult at times, building confidence and awareness on further incorporating and embedding empathy and emotional awareness intelligently in their practice. Weaved through the day will be recognising and building personal resilience, wellbeing, and self compassion, linking this to the importance of empathy to create a psychologically safe culture for staff, patients and loved ones, in line with ethical practice, behaviours and attitudes.

For more information please visit www.healthcareconferencesuk.co.uk/virtual-online-courses/empathy-and-emotional-awareness-in-communication

A Journey Through Empathy and Emotional Awareness in Communication