A Masterclass with Fred Sirieix 'Making Excellence a Habit' is a highly interactive course delivered by Fred Sirieix. Fred is the co host of the BBC television series 'Michel Roux's Service.' He is also the General Manager at Galvin at Windows, the Michelin-starred restaurant on the 28th floor of the London Hilton on Park Lane.

This seminar focuses on service skills that you would use in a restaurant environment. The skills can also be applied to quality functions and VIP dinners. By including both demonstrations and role play including ‘The Art of Service’ board game facilitated by Fred himself. This will help to give you plenty of inspirational ideas on how you can train, lead and develop staff back in the workplace.