£7

Multiple Dates

'A Sense Of Christmas' at Churchill Square

Event Information

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Date and Time

Location

Location

Churchill Square Shopping Centre

Russell Place

Brighton

BN1 2RG

United Kingdom

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Refund Policy

Refund Policy

No Refunds

Event description
‘A Sense of Christmas’ grotto will be coming to Churchill Square this December, with the sounds, sights, smells and tastes of Christmas...

About this Event

Do you have a sense that something exciting is just around the corner? Churchill Square’s grotto this year is filled with unique sounds, sights, smells and tastes of the Festive Season ready to be experienced.

Our expert Elves (who have flown in from the North Pole especially for this event) will welcome Santa’s little helpers before leading them to the Reindeer Stables and then onto a taste of Christmas in Mrs Claus’ kitchen.

There’ll be sensory treats and excitement around every corner, not to mention a mention a one-on-one meeting with the big man himself!

Be sensible and book your ticket now!

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TICKETS INCLUDE:

• 1-on-1 visit with the big man Father Christmas

• A festive treat from Mrs Claus’ Kitchen

• Explore the ‘Sense of Christmas’ Grotto

• Eco-friendly Reindeer Food

• Souvenir gift ‘8’ inch ‘Cuddly Friends’ Toy

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TICKET PRICES:

Children under 16 years old – £7

This entitles you to the full ‘Sense of Christmas’ experience, a 1-on-1 visit with Santa and a souvenir toy.

Adults (16+) – FREE (Must be accompanying a paying child)

Children must be accompanied by an adult in the grotto. Due to the limited size of ‘A Sense of Christmas’ Grotto, a maximum of 2 adults per child can attend the experience.

*PLEASE NOTE - The 12pm to 1pm sessions on Sunday 8th & Sunday 15th December are exclusively 'Autism Friendly/Additional Needs' sessions. Please only book these time slots if this applies to you & your family.

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GROTTO FACTS:

Grotto Opening Times:

Friday 6th December - 2pm to 5pm

Saturday 7th December - 12noon to 5pm

Sunday 8th December - 12noon to 5pm (12noon - 1pm; Autism Friendly Session)

Monday 9th December - 2pm to 5pm

Tuesday 10th December - 2pm to 5pm

Wednesday 11th December - 2pm to 5pm

Thursday 12th December - 2pm to 5pm

Friday 13th December - 2pm to 5pm

Saturday 14th December - 12noon to 5pm

Sunday 15th December - 12noon to 5pm (12noon - 1pm; Autism Friendly Session)

Monday 16th December - 11am to 5pm

Tuesday 17th December - 11am to 5pm

Wednesday 18th December - 11am to 5pm

Thursday 19th December - 11am to 5pm

Friday 20th December - 11am to 5pm

Saturday 21st December - 10am to 6pm

Sunday 22nd December - 11am to 5pm

Monday 23rd December - 10am to 5pm

Tuesday 24th December - 10am to 4pm

During longer event days, the grotto will be closed between 1pm - 2pm. Even Santa needs to refuel every now and then!

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WHERE CAN I BUY TICKETS?

You don’t have to write to Santa to get your tickets. They are available to purchase via Eventbrite. Tickets are non-refundable and non-transferrable.

HOW WILL I RECEIVE MY TICKETS?

Don’t check if they they’ve been dropped down your chimney. They will be emailed to the address you used to book your tickets.

DO I NEED TO PRINT MY TICKET(S)?

No, you can download it onto your smart phone and show our Elves.

CAN I JUST TURN UP AND BUY A TICKET?

Tickets can only be purchased via the Eventbrite website. Tickets cannot be bought at the ‘Sense of Christmas’ event space unless purchased online via your mobile.

I FORGOT TO BUY A TICKET FOR A MEMBER OF MY PARTY, CAN THEY BE SQUEEZED IN ON THE DAY?

Please check online prior to your arrival to see if there are any tickets available to buy for your session. If not, unfortunately due to health and safety, we have to restrict the number of customers that can enter ‘A Sense Of Christmas’ at any one time therefore we cannot admit additional customers.

IS THERE CAR PARKING AT THE GROTTO?

Providing Rudolf and his friends haven’t taken up too many spots with their sledges, there are over 1600 car parking spaces in our public car parks.

HOW LONG ARE THE SESSIONS?

The experience from being welcomed at the ‘Enchanted Forest’ (Entrance) will take around 20 - 30mins approx. Please arrive during your 1 hour booking window. There may be a short wait at the ‘Sense of Christmas’ entrance prior to entering but you will be guaranteed entry within your hour booking window.

WHAT GIFT/S ARE PROVIDED?

Tickets include:

• 1-on-1 visit with Father Christmas

• A festive treat from Mrs Claus’ Kitchen

• Explore the ‘Sense of Christmas’ Grotto

• Eco-friendly Reindeer Food

• Souvenir gift ‘8’ inch ‘Cuddly Friends’ Toy

IS THERE SOMEWHERE I CAN LEAVE MY BAGS?

There are no lockers at Churchill Square therefore we suggest you only bring items with you that you are happy to carry. We will have a buggy park where you can leave any prams, which will be located outside the grotto exit; unfortunately, we do not allow prams inside the ‘Sense Of Christmas’ grotto. Churchill Square accepts no responsibility for personal belongings.

WHAT IS THE REFUND POLICY?

If we find it necessary to close ‘A Sense Of Christmas’ grotto for any reason we will offer you a full refund or the option to book an alternative session (subject to availability). If you are late for your allocated time or cannot make your session for any reason unfortunately, we cannot offer a refund. We will offer you an alternative session if space is available.

GIFTS:

If your gift is broken or damaged please let us know within 48 hours and we will provide a replacement gift.

CAN I CHANGE MY BOOKED SESSION TIME?

Unfortunately, we cannot change session times and cannot provide refunds for sessions missed.

IS ‘SENSE OF CHRISTMAS’ WHEELCHAIR FRIENDLY?

Yes, the ‘Sense Of Christmas’ grotto is wheelchair friendly, and all based on one level, we do ask however that you email us 24 hours prior to your visit to let us know if have any other specific access needs.

IS THE ‘SENSE OF CHRISTMAS’ SUITABLE FOR BABIES?

Yes, the ‘Sense Of Christmas’ has experiences suitable for all ages with plenty of visual elements and wonderful elves who will engage with each and every child.

DO I NEED A TICKET FOR A BABY?

You are welcome to bring your baby along with other paying children; however, they will not receive a gift or memento ticket or 1-on-1 time with Santa.

If you are bringing a baby on its own or would like your baby to receive the full ‘Sense Of Christmas’ experience including time with Santa, and a gift, you will need to purchase a £7 ticket.

WHO SHOULD I CONTACT IF I HAVE A QUERY ABOUT MY TICKETS?

Please email our Customer Services Team – cservices@churchillsquare.com who have been fully briefed by our elves about the event and will be able to help you with any queries.

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Location

Churchill Square Shopping Centre

Russell Place

Brighton

BN1 2RG

United Kingdom

View Map

Refund Policy

No Refunds

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