This workshop will provide you with the tools to structure your workflow, manage your time better and help you develop a customer journey.
This workshop goes beyond the traditional time management training and will guide you through not only the preparation, planning and execution of a personalised workflow but provides you with the physical, psychological and emotional stratergies to deal with your customers and service delivery.
You will gain
A greater understanding of the development of customer journey's
Skills on how to manage your time better
Knowlegde of workflow and how to adapt this to your area of work
Being knowledgable about a subject area is not necessarily the same as being able to put the things you know into practice, this workshop will give you the time to develop those areas and implement them, this will ensure repeat custom and a constant flow of referrals.
Thank you for your interest, we look forward to welcoming you to the event!
A more comprehensive outline will be sent to you prior to the event. Please complete the booking form as fully as possible to assist us in meeting your training needs.
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