Accessibility Arrangements at the Aberdeen Standard Investments Scottish Open

The Aberdeen Standard Investments Scottish Open is committed to providing a high standard of accessible
facilities for all visitors. We will have a team of volunteers working from the information centre in the Spectator
Village who can help meet individual needs. This document though outlines the key considerations that have
been made.

Parking

Blue Badge holders who are attending The Aberdeen Standard Investments Scottish Open will be able to park in
Car Park 2. Car Park 2 is located on the Gullane Junior Golf Course, as per the map below and will be clearly
signposted from the A198.

The route from car park 2 is depicted in the map below as a red and orange line. Head along Main Street, then into the championship through the West Links Road Entrance. Once through the entrance the Spectator Village is immediately on the left.

Blue badge holders, who are not wheelchair users, please proceed to the public car park where there will be an
exclusive parking area at the front. From here a complimentary bus service will take spectators to the Sandy
Loans Entrance. Some of the buses will have mobility assistance.

Event Mobility are on site from Wednesday 11th July through to Sunday 15th July 2018 inclusive
and will have mobility scooters available for a hire fee of £25. For advanced bookings, go to
www.eventmobility.org.uk or call 01386 725391.

The European Tour recommends that wheelchair users enter via the West Links Road
Entrance. Scooters will be available for collection from a tent at the entrance to the
Spectator Village, this can be found 100 metres from the West Links Road Entrance. Please
see the map above.

Many of the pathways around the Gullane Championship course are very steep and some
are too dangerous to allow safe use of scooters. Access to the course is via a tarmac road
up the left hand side of the 1st hole. Holes 4, 5 and 6 are very steep and are not accessible
with a scooter. There is a tented village on top of the hole adjacent to the 10th Tee,
accessible toilet facilities are located here.

Access to Facilities

All tented facilities within the Spectator Village are fitted with ramps for access.

Toilet Facilities
Disabled toilet facilities are also available within the tented village and on course catering
area.

Viewing Areas
A reserved wheelchair viewing area will be built and reserved overlooking the 17th & 18th
greens.

Assistance Dogs
Spectators with guide dogs or hearing dogs will be welcome at the Scottish Open.

Further Information
For further information, please contact Carole Letters on +44(0)1344 840 400 or at
cletters@europeantour.com

FAQs

Are there ID requirments or an age limit to enter the event? ?

Concessions are classed as students (with a valid student card), children 14 to 17 and customers 60 and over.

Under 14 are admitted free of charge when accompanied by an adult

Can I purchase tickets at the Gate?

Tickets sold at the gate are subject to availability, we suggest to buy in advance to avoid any disappointment. Please note that a higher price will apply for on the day sales.

What can/can't I bring to the event?

No picnics / picnic hampers allowed  

The use of mobile phones is permitted but restricted to dedicated areas only, where event signage will refer to them as “mobile phone zones”. Only in these dedicated areas can calls be made or received, however
phones must remain on silent at all times.

The use of any cameras, computers and other electronic equipment at the Tournament Thursday to Sunday is not permitted other than with the proper accreditation.Cameras are allowed during the Pro Ams on Wednesday.

Making or distributing broadcasts, commentary, news reports, data, results or statistics by any means
in any format or media including any such by mobile phone or other wireless device is not permitted.
Ticket holders consent to being photographed, filmed and recorded at the Tournament (including by
CCTV), and consent to use of any such film, image or recording at the discretion of the promoter and/
or European Tour and their licensees and partners without compensation or notice.

No dogs (other than guide dogs) or other animals are permitted on the course.

All promotional, commercial, political, religious or offensive items of whatever nature including, but
not limited to, clothing, banners, signs, symbols and leaflets are prohibited.

The ticket holder must comply with all relevant statutes, signs, safety announcements, directions of
stewards and ground regulations whilst attending the Tournament. Breach of any of these conditions
or any unacceptable behaviour likely to cause damage, nuisance or injury shall enable the venue or
event management to revoke this ticket and to eject the holder without compensation.

 MOBILE PHONE POLICY

The European Tour welcomes mobile phones and encourages fans to enjoy and share their experience on social media.

To make everyone’s experience as enjoyable as possible:

• Please ensure your mobile phone is on SILENT at all times.

• Please ensure your flash functionality is SWITCHED OFF at all times.

 The following usage guidelines apply:

•  Mobile phone photography for personal use is permitted throughout the week in all areas of the course.

• Mobile phone video capture is allowed throughout the week in non-competition areas only, such as practice facilities and mobile phone zones.

• Phone calls are allowed in non-competitions areas only, such and practice facilities and mobile phone zones.

• Data use (texting, email, using the European tour app, social media) is permitted at all times.

• Please be considerate to other spectators.

• At all times, please take care to avoid disturbing players and please respond to all request from Tournament staff, security, players and members of their team.

Where can I contact the organiser with any questions?

Please contact European tour ticket office

By email:  tickets@europeantour.com

By post: European Tour Ticket Office, Mirren Court Three, 123 Renfrew Road, Paisley , PA3 4EA 

Is my registration/ticket transferrable?

Tickets are non transferable. Any transfer of this ticket will render it void.
The ticket remains the property of the Tournament at all times.

Do I have to bring my printed ticket to the event?

Printed tickets must be brought to the venue. Lost, stolen or damaged tickets cannot be replaced

What is the refund policy?

Tickets are non refundable.