Operational excellence of an organisation is the execution of its operations in an excellent way. Given two commercial companies with the same strategy, the operationally more efficient company will in general have better operational results, creating value for customers and shareholders. Throughout this workshop we will be exploring different methodologies and approaches that could be applied to any size organisaton.

Learning Outcomes

By the end of the workshop you will have:

• Reflected on how your business is currently operating

• Identified areas that could be improved

• Explore methodologies that could enhance performance, improve processes, systems and procedures

• Learned about OKRs and how these could be applied to your business

• Finally giving you sometime to apply these elements to your on business