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Accessibility Awareness Workshop
Wed 3 May 2017, 09:30 – 16:30 BST
This FREE one day Accessibility Awareness workshop demystifies the Accessible Tourism market giving you an understanding of the needs of disabled visitors to your venue at each stage of the customer journey.
With practical hints and tips covering the information you offer, your facilities and equipment to providing just the right level of customer service this interactive programme will equip you with the skills, knowledge and confidence you need to ensure a warm welcome for all.
With a net worth of £12.1 billion and growth of 11% per annum ‘Accessible Tourism’ has the potential to give your business ‘the edge’. Understanding the needs of the 11 million disabled people in the U.K. however can seem daunting.
Our Accessibility Awareness programme is delivered by the Accessible Training Company: A Derbyshire-based company who specialise in all aspects of accessibility awareness training and access auditing across the UK.
This workshop is free for visitor economy businesses based in Derbyshire to attend as it is funded by the European Regional Development Fund through our Developing and Growing the Visitor Economy within Derbyshire project. Attendance will require you to compete an eligibility application form prior to attendance. By booking on to the workshop you are agreeing to attend, should you be unable to attend, failure to cancel your booking within 48 hours of the workshop will result in us invoicing you for £250 + VAT per person; the commercial cost of the session.