Accessible Advice - Present and Future

There is compelling evidence of the multiple benefits of offering advice in GP surgeries and educational settings. Vulnerable individuals of all ages can quickly access welfare rights and money advice in a safe non-stigmatising place. Services can be targeted at those groups in greatest need and can be offered at an earlier stage.

The Improvement Service conducted a survey of advice service leads to identify where community-based services were currently provided, and the organisation or agency providing them. The survey also sought information on any barriers to extending this approach to service delivery and to find out about future plans.

In this session, Karen Carrick, Evaluation Manager at the Improvement Service, will talk about accessible advice and share a selection of the innovative approaches being adopted which were identified.

There'll be opportunities for you to network with other participants and put questions to the presenter.

Money Guidance competency match

This session is relevant to the following sections of the Money Guidance Competency Framework:

• Welfare and benefits
• Knowing your customer

Accessing the event

The event will use Microsoft Teams and if you've not used it before you may want to look at these guides. For help making Microsoft Teams more accessible and easier to use, go to the page on Accessibility support for Microsoft Teams.

Find out more about the network and how to join

There's further information at Money Guiders Scotland network, supported by the Improvement Service in partnership with the Money and Pensions Service.