Being efficient isn’t just about ticking things off a to-do list—it’s about knowing how to structure your day, your tools, and your tone. This course introduces the essential duties of administrative assistants, secretaries, and personal assistants in a tidy, well-ordered package.
From telephone etiquette to managing office equipment, each module walks through the tasks that keep an office running smoothly. It also touches on daily routines, meeting coordination, and accurate record-keeping. It’s the kind of course that quietly gets things done—just like the people it's designed for.
Learning Outcomes:
- Understand the foundational role of administrative professionals
- Develop effective habits for day-to-day office organisation
- Handle telephone communication with professional etiquette
- Assist with meeting preparation and accurate note-taking
- Keep clear and structured records across multiple formats
- Operate common office tools and devices with confidence
Who is this Course For:
- Office juniors learning the basics of administrative support
- Aspiring PAs building confidence in routine office tasks
- Secretarial staff seeking to refresh or re-learn basics
- Small business staff wearing multiple admin hats
- Receptionists needing structured office management knowledge
- Jobseekers preparing for administrative interviews
- Remote workers improving self-managed organisation skills
- Virtual assistants needing clear admin foundations
Career Path:
- Administrative Assistant – £24,000/year
- Personal Assistant (PA) – £28,000/year
- Office Administrator – £26,000/year
- Receptionist – £22,000/year
- Team Secretary – £25,000/year
- Executive Assistant (Junior Level) – £30,000/year
