Admin, Secretarial & PA

Gain strong administrative, organisational and communication abilities to excel in administrative, secretarial and personal assistant roles.

Overview

Efficiency and organisation are the quiet forces that keep any office running smoothly. This Admin, Secretarial & PA course offers structured guidance on mastering key administrative processes, maintaining accurate records, managing correspondence and ensuring tasks are handled with precision. The course covers the essential methods and techniques that form the backbone of successful office support.

From scheduling and document management to effective communication, you will gain knowledge in areas vital to secretarial and PA work. Each module is designed to build your ability to manage time, coordinate tasks, and maintain professional standards across all areas of administration. By the end, you will be well-prepared to contribute to a well-ordered and highly functional workplace.

Learning Outcomes

• Organise and prioritise tasks for efficient office workflow management.
• Maintain accurate records and manage documents with high attention.
• Communicate effectively through professional written and verbal correspondence.
• Use scheduling techniques to coordinate diaries and meetings effectively.
• Apply administrative systems for improved office organisation and productivity.
• Handle confidential information with professionalism and discretion.

Who is this Course For

• Individuals aiming to build a career in administrative support.
• Office workers seeking to strengthen organisational capabilities.
• Those preparing for personal assistant responsibilities.
• Professionals managing diaries, schedules and business correspondence.
• Career changers moving into administrative or secretarial positions.
• Team members supporting management or executive-level staff.
• Anyone seeking structured administrative process knowledge.
• Staff in need of improved record-keeping and information management.

Career Path

• Personal Assistant – £30,000 average salary
• Office Administrator – £25,000 average salary
• Executive Assistant – £35,000 average salary
• Administrative Coordinator – £27,000 average salary
• Secretary – £24,000 average salary
• Office Manager – £32,000 average salary