Administration & Reception (Receptionist) Online Training

The Administration & Reception (Receptionist) Online Training is a comprehensive program designed for learners who want to build professional skills in administration, office management, and front desk operations. This online receptionist course covers practical knowledge, essential tools, and industry-standard techniques to help learners succeed in administrative roles across various organizations worldwide.

From handling front desk duties to mastering office administration, the course emphasizes practical learning and career-oriented outcomes. Learners will gain knowledge in administration and reception training, office administration, business etiquette, receptionist skills, communication skills, customer service, record keeping, time management, diary management, telephone handling, mail services, shipping, invoicing, petty cash management, travel arrangements, conference organization, planning and scheduling, personal assistance, and business writing.

Learning Outcomes

• Develop professional administration and reception skills for office environments.
• Improve communication abilities to handle internal and external interactions.
• Gain expertise in customer service and client relationship management.
• Learn effective time management, scheduling, and organizational strategies.
• Acquire knowledge of record keeping, filing, and business correspondence.
• Understand professional etiquette for representing companies with confidence.

Course Link : Administration & Reception (Receptionist) Online Training

Course Curriculum

• Introduction to Admin Support Assistant
• Introduction to Personal Assistant
• Introduction to Office Administration
• Skills of an Effective Administrator
• Introduction to Reception and Receptionist
• Business Telephone Skills
• Representing Your Boss and Company
• Business Etiquette
• Mail Services and Shipping
• Travel Arrangements
• Organising Meeting and Conferences
• Diary Management and Note Taking
• Time Management
• Record Keeping and Filing Systems
• Business Writing Skills
• Organisational Skills
• Communication Skills
• Customer Service
• Effective Planning and Scheduling
• Invoicing Petty Cash

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.