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Advanced Communication Skills- Internal - St Helena Staff Only

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Learning & Development Centre

St Helena

Barncroft Close

Colchester

CO4 9JU

United Kingdom

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Who is the course for?

For senior healthcare professionals (band 6 and above) who are working directly with patients and families. A willingness to use experiential methods of learning and to undertake a video recorded role-play once during the course is an expectation of the course.

By the end of this course you should be able to:

  1. Recognise the importance of effective communication and the consequences of poor communication.
  2. Identify blocking and facilitating strategies used when communicating.
  3. Increase awareness of own communication skills.
  4. Explore strategies to develop your communication skills.
  5. Increase ability to deliver information effectively and explore decision-making.
  6. Increase confidence in responding to difficult communication situations.
  7. Enhance inter-professional communication.

If you have any questions regarding the course please contact the Education Team on education@sthelena.org.uk

Location

Learning & Development Centre

St Helena

Barncroft Close

Colchester

CO4 9JU

United Kingdom

View Map

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