Agile Master for Service Managers, Birmingham

Early Bird (ends 19/12/25): £825.00

Standard Ticket: £895.00

If you work for the public sector and require an invoice raised against a purchase order please contact comms@basis.co.uk

WORKSHOP LOGISTICS

This course will be delivered in person in central Birmingham (location TBA) and led in real-time. 2 x full day sessions running 19th & 20th January 2026.

Master the art of delivering change​

The Agile Master for Service Managers is an immersive programme. Designed specifically for local government leaders, it blends theory, exercises and examples to develop a thorough working knowledge of how to use agile. You learn how to use agile to deliver service improvements and achieve meaningful savings whilst still running a frontline service.

Who should attend​

Directors, Assistant directors, Service managers, Heads of service, Team managers

Do you:

• Need to deliver significant savings in under pressure services? 
• Want a practical approach to simplify and prioritise your complex change programmes to increase pace?
• Need an effective method for clear governance and oversight?
• See your team managers feeling overwhelmed as they deliver savings while supporting their teams?
• Need to find a way for large groups to collaborate on complex service changes?

If so, our Agile Master course helps service managers adopt agile to ease pressure and improve service delivery, without the overwhelm

No Agile experience is required.

What’s included

• Participation workbook
• Lifetime access to course reference materials
• Copy of all artefacts created during the course
• Certification after passing a short test
• Membership of our Agile Community of Practice

Want to know more?

Do you have questions or would you like advice? Get in touch with Rebecca!

Course contents

Covering services you recognise, environments you work in, and terms you use, our training is tailored to the public and social sectors:

• Learn about agile as a way to organise complex savings programmes
• Learn how to use agile to focus your efforts, identify priorities, prototype solutions and implement changes
• Lots of case studies from public and social sector
• Find out how to bring large groups together to collaborate on complex challenges
• Discover techniques to help balance residents’ needs, service improvements and daily management

Here’s a bird’s eye view of some of the things we cover:

Hear from our incredible clients who inspire us daily on our fans page. Their positive impact on society fuels our passion, and their stories remind us why we love doing what we do.