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Agile Master in Public Services 4th-5th April
Tue, 4 Apr 2017, 09:00 – Wed, 5 Apr 2017, 17:30 BST
Agile Master in Public Services
This is an accredited two-day training course in Agile for Public Services, teaching a different approach for delivering and managing complex dynamic change within the public sector. It teaches Agile methods, such as SCRUM, Agile Prototyping and Rapid Improvement Events in an effective interactive way.
So how can public services deliver the change that is constantly evolving?
Agile is an alternative to traditional waterfall project management approaches. In the last decade, it has not only proven extremely effective within technology based areas but now also for whole service design in the public sector.
Since 2014 this course is the recognised Agile Master's in the sector. It's specific for service design and change in the public sector. It enables public services to react quickly to continually evolving public needs by prototyping solutions.
Linear project planning, using drawn-out and costly waterfall methods, often delivers an end-product which no longer meets user requirements effectively. Comparatively, Agile provides an approach to continuously and rapidly improve a service, armed with regular, up-to-date public feedback. Furthermore, Agile delegated teams empower and engage, providing real ownership in a credible service transformation that stands to last.
What will you learn?
You will discover how to embrace the complexity of today’s public sector environment, and take on your next transformation challenge with a proven, fresh approach. Specifically, you will learn:
The background of agile, its ideas and principles.
Tools and techniques from iteration to prototypes.
How to use agile for service prototyping and Rapid Improvement Events
The roles and specific process of SCRUM
The use of Agile in gaining real engagement and co-design of stakeholders
How this is applied in practical public sector cases
How to use these techniques – by practice during the course
We believe in highly experiential and interactive learning. Hence, this training programme will be run as an agile project itself, where participants take on different roles.
To receive the accreditation from the Public Service Transformation Academy (PSTA) after the course, an online test can be completed.
‘An eye-opener – a new way for effective project delivery
‘I really enjoyed using an agile approach in the delivery of training as an example.’
‘It taught me how to make changes and receive feedback early on and not wait until everything is finished in order to receive feedback’
‘Brilliant – a session about agile, run in an agile way’
’I’m immediately incorporating it in my current project’
‘This moved me out of my comfort zone into agile project management. I can now confidently add this to my day to day practice.’
For any questions e-mail email@example.com
Faculty leads - expert leads
Dennis first learned about Agile in the 90’s in the context of new product development. From 2000, he worked with agile software development methods and started to translate this into service and culture development.
Although he is originally from Holland, since 2004 most of his work has been within the British public sector, ranging from over thirty local authorities, the NHS, probation services and central government. His experience prior to 2002 strategy and change work for a variety of clients such as Belgium Government, Norsk Hydro, Motorola, Novartis and Lloyds TSB. Dennis set-up RedQuadrant, a successful full service public sector firm, with Benjamin Taylor in 2007.
Dennis has a passion for enabling transformational change that sticks, turning ideas into effective practice and behaviours. He is an Agile Master Practioner in Public Services and holds a MSc in organisational change (Oxford – distinction) and belongs to an international network of reflective change practitioners – www.thechangeleaders.com. See also: www.linkedin.com/in/vergne
Matt started years of experience in public services in 1999 as a youth worker and working with vulnerable families. From 2009 he focussed more on the transformation of public services. Matt has delivered change through Agile methods in his work with over twenty local authorities (in the UK and Australia), the NHS and charities his work has also seen him delivering projects in other sectors such as rail (MTR Crossrail), Finance (Lloyds TSB, Halifax, Bank of Scotland) and Central Government (Children's Workforce Development Council).
Matt is an certified SCRUM master and holds the Agile Master Practioner in Public Services (publicservicetransformation.org).