Duration: 4 hours | CPD Program
Artificial intelligence is rapidly transforming how disputes are managed and resolved. From online dispute resolution (ODR) platforms to AI-assisted case management tools, technology is reshaping the mediation landscape. This forward-looking CPD session introduces mediators to the emerging role of AI in mediation and helps them navigate the opportunities, limitations, and ethical challenges it presents.
Participants will learn about:
How AI is currently being used in dispute resolution and mediation
The benefits and risks of integrating AI into mediation practice
Ethical concerns: bias, confidentiality, transparency, and human oversight
How mediators can work alongside AI tools while maintaining human-centered processes
Future skills mediators will need in an AI-augmented world
The session includes demonstrations of AI tools, group discussions on real-world implications, and practical strategies for future-proofing your mediation practice.
Perfect for mediators who want to stay current, adaptable, and ethically grounded in a rapidly evolving field.
