Amending Cases & Clients, Assigning Counsel + Case Enquiries, Means Reviews

Amending Cases and Clients

Amendments to cases are submitted online through CCMS and are used to update client information, make changes to the agreed funding certificate and keep your client’s financial information up to date.

In this module you will learn how to update your client’s personal information such as an address or telephone number. You will also learn how to request costs increases, prior authorities and other types of merits amendments.

Assigning Counsel

Within CCMS, Providers are able to assign Counsel members to a particular case and give them a specific cost limit to work with.

You will learn how to search and assign single and multiple Counsel to a case. You will also learn how to allocate a cost limit to Counsel and how to adjust that cost limit as your case progresses.

Case Enquiries, Means Reviews and Legal Appeals

This session also explores the routes taken to submit general enquiries, case-specific queries, along with requesting reviews of a client’s means assessment decision and appealing the merits decision made on an application.

About CCMS

The Legal Aid Agency (LAA) has online ways of working for civil and family certificated legal aid work, involving the creation of a digital systems for providers and counsel.

This is the Client and Cost Management System (CCMS) and all civil cases are managed through this system.

Visit the Legal Aid training website for more information and training materials.