Customer Experience is one of the biggest trends of 2016, but not many people understand what it means, or how it can benefit your business and your customers.
In this half-day workshop you'll learn the tools you need to get ahead of the competition and start wowing your customers. We'll cover:
You'll be getting hands-on, working on real life challenges to aid your learning. There will also be plenty of time for you to ask questions.
Our goal is to make sure that you leave with everything you need to be able to go back and start transforming your organisation straight away.