An Introduction to Debt

Workshop overview

This CPD-accredited course provides professionals with the knowledge and confidence to support clients facing debt challenges. It covers priority and non-priority debts, secured and unsecured loans, enforcement processes, and practical strategies for budgeting and income maximisation. The course also explores debt solutions such as Debt Relief Orders, IVAs, Bankruptcy, and token payments, helping frontline staff guide clients towards sustainable financial stability.

What will you learn?

1. Understand different types of debt and their implications
2. Learn how to identify priority vs non-priority debts
3. Explore debt enforcement processes and how to respond
4. Gain knowledge of debt solutions and their pros and cons
5. Develop skills in budgeting, income maximisation, and creditor negotiation

Course Contents Highlights:

• Priority vs non-priority debts and consequences of non-payment
• Secured vs unsecured debts explained
• Budgeting and income maximisation strategies
• Breathing Space and Mental Health Breathing Space
• Debt solutions: DROs, DMPs, IVAs, Bankruptcy, token payments
• Negotiating with creditors and dealing with bailiffs
• Case studies, quizzes, and practical exercises

This course is ideal for:

• Welfare advisors
• Housing officers
• Support workers
• Financial inclusion officers
• Health and social care professionals
• Anyone assisting clients with debt or money management

After the course, you will:

• Build confidence in supporting clients with debt issues
• Learn practical steps to prevent escalation and legal action
• Understand the full range of debt solutions and eligibility criteria
• Improve client outcomes through effective budgeting and negotiation
• Access tools and resources for safe, free debt advice

This course is CPD Accredited. Trainees will receive a CPD Certificate and 6 points following course completion.