Question 1

About us  - SWYPFT

Accepted Answer

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services to the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide some medium secure (forensic) services to the whole of Yorkshire and the Humber.

Question 2

What events do you have taking place, how do I find out about them?

Accepted Answer

We run a range of events where you are asked to get involved and share your views.  You can find out about our events on the Trust website or via Eventbrite.  We also promote events via our social media platforms (Facebook/Twitter).

Question 3

How do I get a copy of the information from the event (presentation slides, report)?

Accepted Answer

If you require a copy of the information shared at the event, you can email the team at InvolvingPeople@swyt.nhs.uk to be sent a copy

Question 4

How do I book a ticket for the event?

Accepted Answer

Please select the booking link for the event which will take you to Eventbrite to register your attendance.

Question 5

How much do your events cost?

Accepted Answer

All our events are free to attend.

Question 6

Can I bring my carer/personal assistant/support worker to the event?

Accepted Answer

Yes, please just book two individual tickets for two spaces at the event.

Question 7

Where is the event taking place?

Accepted Answer

If the event is face to face, the ticket will provide you with the address of the venue.  If the event is online, the ticket will provide you with a Microsoft teams joining link.

Question 8

What can I expect when I attend one of your events?

Accepted Answer

You will be introduced to our speakers and staff who are running the event.  Most events involve a presentation where information on the topic is provided. Staff will capture what is been said and when an event is held online, it may be recorded.

Question 9

Is there free public Wi-Fi?

Accepted Answer

In the venues that do provide free wi-fi, we will let you know at the welcome part of the event.  We will also display this information for you to connect, when possible.

Question 10

Can I take photographs during the event?

Accepted Answer

We ask that you do not take photographs yourself at the event.  Staff who are taking photographs will get signed consent from attendees first and for those who do not wish their photograph be taken, we will accommodate this too.

Question 11

Will food and drink be available at the event?

Accepted Answer

Tea/coffee/water will be provided if the event is held face to face.

Question 12

I have an access requirement (eg. Community language/BSL/mobility), who should I contact?

Accepted Answer

If you have any access requirements, please contact InvolvingPeople@swyt.nhs.uk as far as possible in advance of the event you are planning to attend so that arrangements, where possible, can be made.

Question 13

I’m hard of hearing, how can I access your event?

Accepted Answer

Community venues are generally fitted with hard of hearing support systems.  We also have a wired induction loop system that we can bring along to the event, in the case that there isn’t one in the room we are using.  The loop requires a standard hearing aid to be set to T-loop position.

Question 14

I’m a wheelchair user, how can I access your event?

Accepted Answer

Wheelchair spaces should be reserved in advance of the event. Please get in touch directly with InvolvingPeople@swyt.nhs.uk so that a space at the event can be reserved for you.

Question 15

I have a guide dog, am I able to attend?

Accepted Answer

Yes, please get in touch directly with InvolvingPeople@swyt.nhs.uk in advance of the event, so that a space at the event can be reserved for you.

Question 16

Will there be a prayer room available?

Accepted Answer

We will advise if the venue we are using has a prayer room/space available at the event.

Question 17

Can I claim out of pocket expenses for attending your event?

Accepted Answer

Yes, we can pay for your bus/train tickets or parking/mileage costs you have incurred by attending our event.  You will need to complete a form and provide proof of your tickets to process your request.  Speak to a member of staff at the signing in desk.

Question 18

How will my information be shared and used?

Accepted Answer

Our Trust is committed to processing information in accordance with the General Data Protection Regulation (GDPR). The personal data collected on this form will be held securely and will only be used for administrative purposes. For more information visit: www.southwestyorkshire.nhs.uk/privacy

Question 19

I have a query which you haven’t answered above, who can I contact?

Accepted Answer

You can email the team at InvolvingPeople@swyt.nhs.uk  If you think there is an important question missing, let us know, so we can add it in and try to help as many people as possible.

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