Attend and Learn:

Inclusivity: Multi-channel approach to reach every patient group
Digital delivery of letters in action
Real time data: Know as soon as your patient knows
Maximising CIP opportunities - Guest speaker
Procurement: Purchasing innovation for cost efficiencies
Managing capacity: DNA's are down, yet cancellations are up!
World cafe workshop: Demand management & impact on resources

Confirmed Guest Speaker:

Lesley Lloyd - Appointment Manager Consultant

Includes: Refreshments, lunch and giveaways

Cost: A free forum to bring together NHS Trust delegates to share experiences, great practice and common challenges faced.

This is an invitation only event, a waitlist will commence when capacity is reached.

Who We Are:
Healthcare Communications partner with over 100 Trusts and Health Boards delivering Appointment Management and Patient Experience solutions. We send 100 million secure messages every year and our solution is designed exclusively for the NHS with direct input from the front line staff using it.

Travel information can be found here.

Appointment Management: Reducing DNA's & achieving CIP - London