Question 1

Can I update my registration information?

Accepted Answer

Yes. To update your registration information, email events@asic.org.uk along with a copy of your booking confirmation email and the details of the requested changes. We will do what we can to amend your information.

Question 2

What will ASIC do with my registration information?

Accepted Answer

The collection of any information by ASIC asked for during registration is necessary to hold the event. For more information, please see the ASIC Events Policy and the link to the ASIC Privacy Policy in the above section.

Question 3

Is it ok if the name on my ticket or registration does not match the person who attends?

Accepted Answer

No. The name on the ticket and registration must match the person attending. To amend delegate details, please email events@asic.org.uk prior to the conference beginning.

Question 4

Do I have to bring my ticket to the event?

Accepted Answer

Yes. ASIC requires all conference delegates to show their ticket on arrival for each day of the conference (this can be a digital version on an electronic device or a printed ticket).

Question 5

Where are my tickets?

Accepted Answer

https://www.eventbrite.co.uk/support/articles/en_US/Troubleshooting/where-are-my-tickets?lg=en_GB

Question 6

Did my order/registration complete?

Accepted Answer

ASIC will issue refunds up to 7 days prior to the start of the conference. After this date, we will not issue any refunds for any reason. (In purchasing a ticket, you agree to the terms and conditions of the ASIC Events Policy and the ASIC Event Refund Policy in the above section.)

Question 7

How can I contact the organiser with any questions?

Accepted Answer

If you have any further questions about the conference, please feel free to contact ASIC via events@asic.org.uk

Question 8

I have specific dietary requirements. What should I do?

Accepted Answer

Please state any requirements when booking your ticket (in the relevant field), and we will inform the venue. Please email events@asic.org.uk if you have any further questions.

Question 9

What are the access arrangements for the venue?

Accepted Answer

https://www.onebirdcagewalk.com/about-us/access-arrangements

Question 10

How do I get to venue by train/tube/car etc.?

Accepted Answer

https://onebirdcagewalk.com/about-us/location

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