Ask the Expert - Water Softener/Drinking Water Systems - Questions Answered

Our open house Ask the Expert drop-in sessions are informal and free. Come when you can and leave when you must, spending as little or as much time as you need.

When you're thinking about solutions to hard water or unpleasant drinking water in your home, it's natural to have some questions. Sometimes information from different sources conflicts, and options and possibilities change as quickly as technology develops. Maybe you've got some ideas but you're not sure if they're feasible, or even if the solution to your exact issues exist at all.

Perhaps you're considering having some work done in your home and wonder how a softener or filter might fit in with that. Bring your plans or measurements, come and see how different systems work together to keep your newly renovated home looking new for years to come.

Trace the history of water treatment over the years, from 17th century Portuguese sailors, through wars, disease epidemics and public health scares, from the decadence of the Edwardian era right up to the compact high performance systems of today. See some facinating historic systems on display.

Taste water from a range of systems from our in-store water bar. See and taste how softened water behaves in tea made from our demonstration Quooker boiling water tap. We've tea, coffee and a range of herbal teas to try, as well as excellent water to drink!

Being the UK's leading independent water technology specialists means we have most leading brands of softeners and filters under one roof, providing a one-stop-shop to compare different systems side by side to ensure whatever you choose meets your needs perfectly.

Our drop-in sessions are a great way to get your questions answered by experienced water professionals with no pressure or obligation.