Actions and Detail Panel
Thu 27 April 2017, 09:30 – 12:30 BST
Assertive Communication is a key life and business skill. Assertiveness can help you build and maintain relationships, and have the confidence to face challenging and difficult situations.
This half day workshop considers the three main behaviour types with particular emphasis on difficult situations as it is these areas that assertiveness is hard to achieve. The workshop takes a holistic view and introduces the delegate to the knowledge, skills and attitude required to effectively and confidently communicate at any level for trust, motivation and growth.