The world of Asset Management is on the cusp of change. A growing interest from new digitally savvy investors, along with an increasingly sophisticated clientele is changing relationship management and challenging every asset management firm’s entrenched ways of working. Today's connected customer expects a high standard of service – that’s more personal, more immediate and multi-channel.

Despite the rise of Fintech start-ups, which have been challenging the traditional banking models, the world of B2B FS has largely been late to the digital party. Asset Management still relies on face-to-face relationships to drive growth, using tech as a secondary tool.

Whilst understandably Asset Managers remain focused on high-value institutional relationships, they are potentially missing out on new audiences and opportunities that could be targeted, serviced and supported by new technology.

Join us on 7 June for ‘Differentiating through Digital’ where we will explore:

1. How you can deliver a truly personalised, compelling customer experience
2. Set out the automation technology and techniques that can help you to turn prospects into loyal clients
3. Uncover the cultural and operational hurdles you’ll face in implementing an omni-channel marketing strategy

Hear from industry expert speakers Natalie Ceeney, CBE, Chair of Innovate Finance, Justin Hannemann, Head of New Product & Service Design at Santander UK and Stephen Gunkel, Head of Marketing & Communication at Pictet Asset Management. Each of our speakers will be sharing valuable insight and experiences of digital transformation journeys.

Ahead of the event, we would like to invite you to tell us what your biggest concerns or pain points are in digital, be it customer experience, automation technologies, personalisation or implementing omni-channel strategies, which we will aim to address directly in person on the day.

We look forward to welcoming you.