Multiple dates

Attentive Listening in Professional Settings - Online Course

Learn how to be a better listener in your professional life with our online course!

By Training Station

Location

Online

Refund Policy

Refunds up to 7 days before event.

About this event

Master attentive listening to improve communication, build trust, and boost workplace relationships across any profession.

In professional environments, being heard is only half the story—being an attentive listener is where the magic lies. This online course is tailored for those who want to sharpen their ability to truly absorb, understand, and respond effectively in workplace conversations. Whether it's one-on-one meetings, team discussions or client interactions, this course helps develop a communication edge that people notice—and appreciate.

With a touch of insight, a pinch of technique, and a focus on clarity, you'll explore how attentive listening can reduce conflict, increase empathy, and improve decision-making. Delivered entirely online, this course blends expert instruction with an engaging structure that's easy to follow, without asking you to sit in a seminar room. Consider this your invitation to become the person everyone wants to talk to.

Learning Outcomes

Understand the core elements of attentive listening in the workplace.
Identify barriers that affect focused and active listening techniques.
Apply listening strategies to enhance communication with colleagues.
Recognise how attentive listening improves team dynamics and trust.
Develop self-awareness for better conversational engagement and response.
Strengthen your ability to interpret tone, cues, and unspoken messages.

Curriculum of Attentive Listening in Professional Settings - Online Course

Module 1: INTRODUCTION
Module 2: LISTENING TACTICS & STRATEGIES
Module 3: CONCLUSION

Who is this Course For

Anyone aiming to boost their workplace communication confidence.
Team leaders wishing to improve collaboration and staff morale.
HR professionals seeking to reduce miscommunication and conflict.
Customer service staff looking to improve response effectiveness.
Remote workers aiming to stay engaged and connected online.
Sales professionals focusing on listening to client concerns clearly.
Project managers handling feedback and cross-functional communication.
Anyone tired of repeating “Sorry, what was that again?”

Career Path

Human Resources Officer – Average salary: £30,000 per year
Customer Service Executive – Average salary: £26,000 per year
Team Leader / Supervisor – Average salary: £32,000 per year
Project Coordinator – Average salary: £33,500 per year
Sales Account Manager – Average salary: £35,000 per year
Client Relationship Officer – Average salary: £31,000 per year

Frequently asked questions

Why is active listening important in personal and professional settings?

Active listening helps build trust, improves understanding, and strengthens communication in both personal and professional relationships.

Which type of listening is preferred in a professional setting?

Active listening is preferred because it ensures clear understanding and effective responses.

How is listening important for a professional?

Listening allows professionals to follow instructions, resolve issues, and collaborate effectively with others.

Is active listening a professional skill?

Yes, active listening is a key professional skill that enhances communication and teamwork.

Organized by

Training Station

Training Station is a dynamic online learning platform dedicated to providing an immersive and personalized educational experience. We offer lifetime access to engaging video lessons, tailored learning paths, and gamification features to keep you motivated and on track toward achieving your goals. Our team of skilled instructors, industry experts with years of hands-on experience, delivers high-quality lessons that blend theory with practical insights.

Explore our comprehensive resource library, filled with eBooks, articles, and research papers, to deepen your understanding and expand your knowledge. Powered by state-of-the-art infrastructure, our platform offers the latest technology to ensure a smooth and interactive learning journey.

To recognize your hard work and commitment, every completed course is rewarded with a PDF certificate, showcasing your achievement. At Training Station, we believe in making education not only effective but also rewarding and enjoyable.

From £8.00