Automating some of your everyday business processes is easier than you think. It can save you time and money. It can help you compete with much bigger companies. No specialist technical skills are necessary.

In this session, we'll be looking at the benefits of automation for small businesses. We'll look at the sorts of things it's possible to automate, and why you might want to.

We'll get practical. I'll show you how easy it is to set up an automated business process without needing any technical skill.

At the end of the session, we'll have some time for Q&A.

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Hi, I'm Phil Dearson and I'll be running this session. In my career, I've been Head of Digital, Strategy, Innovation, CX, Data and Analytics helping lots of global enterprises. I've personally automated most of the processes in our business and I'm happy to show you what I've learned.