Automation Innovation in Service Delivery Centres

Event Information

Share this event

Date and Time

Location

Location

BT Customer Contact Centre

Gosforth Park Way

Newcastle upon Tyne

NE12 8ET

United Kingdom

View Map

Event description
Join Dynamo for our first Service Delivery Centre focused event.

About this Event

We’ll be exploring when and how it is best to automate processes within your businesses.

Our speaker line-up:

Helen Waller, Applied Intelligence & Automation Lead, Accenture

Lesley Pearson, Channel Technology Manager - Head if Contact IVR & Routing, BT

Sinead Devine, Smart Automation Specialist, P&G

Xander Brouwer, Partnerships Manager, institute of Coding

Based on their own automation journeys, our fantastic speakers will take us through:

• What to consider before you automate

• How to ensure success from failure

• Moving displaced people on into more meaningful roles

Further details will be confirmed shortly.

Spaces are limited so reserve your place now.

Share with friends

Date and Time

Location

BT Customer Contact Centre

Gosforth Park Way

Newcastle upon Tyne

NE12 8ET

United Kingdom

View Map

Save This Event

Event Saved