Tyres, tech, and talking to customers—automotive service management involves more than oil changes. The Automotive Services Manager course explores how to run a service department with both mechanical and managerial awareness. From workshop efficiency to innovation in vehicle technologies, every module rolls together the essentials for professional service delivery.
You’ll explore how to meet customer expectations, lead teams, adopt emerging automotive innovations, and market your services effectively. Whether you're moving into a leadership role or fine-tuning your garage operations, this course gears you up for confident, calculated management.
Learning Outcomes
- Understand the structure of automotive service operations.
- Learn customer service techniques specific to automotive contexts.
- Improve workshop efficiency through strategic management.
- Identify key automotive technologies and innovations.
- Apply marketing methods to promote automotive services.
- Coordinate team roles in workshop environments.
Who is this Course For
- Automotive professionals stepping into service leadership roles
- Workshop supervisors needing broader management understanding
- Dealership staff working towards service department leadership
- Technicians developing towards managerial positions
- Auto parts managers managing customer-facing services
- Service advisors overseeing team schedules and targets
- Entrepreneurs running independent automotive businesses
- Industry newcomers studying automotive service delivery
Career Path
- Automotive Services Manager – £35,000/year
- Workshop Supervisor – £33,000/year
- Service Reception Manager – £31,500/year
- Vehicle Operations Coordinator – £30,000/year
- Garage Business Manager – £36,000/year
- Motor Service Marketing Lead – £34,000/year
