Tyres, tech, and talking to customers—automotive service management involves more than oil changes. The Automotive Services Manager course explores how to run a service department with both mechanical and managerial awareness. From workshop efficiency to innovation in vehicle technologies, every module rolls together the essentials for professional service delivery.

You’ll explore how to meet customer expectations, lead teams, adopt emerging automotive innovations, and market your services effectively. Whether you're moving into a leadership role or fine-tuning your garage operations, this course gears you up for confident, calculated management.

Learning Outcomes

Understand the structure of automotive service operations.
Learn customer service techniques specific to automotive contexts.
Improve workshop efficiency through strategic management.
Identify key automotive technologies and innovations.
Apply marketing methods to promote automotive services.
Coordinate team roles in workshop environments.

Who is this Course For

Automotive professionals stepping into service leadership roles
Workshop supervisors needing broader management understanding
Dealership staff working towards service department leadership
Technicians developing towards managerial positions
Auto parts managers managing customer-facing services
Service advisors overseeing team schedules and targets
Entrepreneurs running independent automotive businesses
Industry newcomers studying automotive service delivery

Career Path

Automotive Services Manager – £35,000/year
Workshop Supervisor – £33,000/year
Service Reception Manager – £31,500/year
Vehicle Operations Coordinator – £30,000/year
Garage Business Manager – £36,000/year
Motor Service Marketing Lead – £34,000/year

Automotive Services Manager

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